Tabu Bar & Restaurant — Restaurant in Birmingham

Booked a table for 8 people at 6 pm on Saturday night to celebrate a birthday. We arrive 5 minutes early only to find the doors shut. 15 mins passed, and then someone finally came out to update us on what was happening. Apparently, they were running late as that had a brunch event on during the day. We continued to stand outside awkwardly for around another 15 minutes before we were finally let inside.

Once we finally were told we could enter, we again had to stand around, waiting awkwardly for another 5 minutes before being shown to our table. We were then led to our booth and given a free glass of champagne to appogise for the disorganisation . There was zero vibe or music when we sat down, and it was far from an ideal start to a birthday meal.

We then ordered some drinks which took 30 mins to arrive (even bottled beers!), which was pretty shocking considering there were only 3 tables seated in the whole restaurant at this time. No draught beers available so had to order £6 small bottle of asahi. One positive... the cocktails were good once they finally arrived.

Being a group of 8, we had to pre-order our food, which wasn't a problem. Unfortunately, when it arrived we had to send the beef skewers back due to not being able to chew or even cut the meat with a knife! The gyozas were pretty much tasteless (chicken and prawn), and everything else was just 'OK'. Ordered an additional portion of egg fried rice which arrived after we had all finished our food, so this was sent back.

At this point, we just wanted to get out of the place and try and salvage the rest of our night. Took about 20 mins for the bill to arrive and when it did we found it laughable that a 10% service charge was added after that catastrophe!

Such a shame as this place could be so much better if they put as much energy into their service levels as they do in their social media. At the moment, it's very much style...

Firstly I would like to add that the food was exceptional. After having to remind the staff that we pre-ordered and wanted to eat, an hour's wait felt worth it with the amazing food served. However I cannot say the same for the rest of the experience that me and my friends had. On numerous occasions I had to ask staff for drinks orders. At which it took an hour for the first one to come. After then another 30 minutes we were told that 2 of the girls bottle of wine wasnt available which again was frustrating considering it took them 1 hour 30 minutes to notice this. Having been allocated a booth I thought that we would have some form of table service, for example staff coming over and asking if we wanted any more drinks. Unfortunately not, so only having 1 drink each I decided to order at the bar. This again was not a great experience. 15 minutes I was waiting at the bar and at no point did someone tell me they would with me shortly or apologise for not being able to serve promptly. In the end myself and the girls decided that the lack of customer service and care we wanted to leave. After having to remind staff twice for the bill and explaining the situation the service charge was taken off and we were offered a shot as an apology. I can honestly say I have never been so disappointed. It was our works Chrismas party and we left deflated, sober and ready to go home. I wouldn't be back anytime soon that is for sure and I really hope this feedback is taken and action can be made so that other customers can have a much better and enjoyable experience than myself and my work...

Recently, my wife and I chose Tabu for our wedding anniversary celebration, and the experience was truly exceptional.

From the moment we walked in, we were greeted by Manos in a warm an inviting manner.

The soft lighting and soothing ambiance set the stage for a romantic evening. ;)

What made Tabu even more special was its dedication to halal cuisine, a rarity in our upscale dining scene. As a Muslim couple, this was greatly appreciated.

The menu offered a delightful range of dishes, each expertly prepared and bursting with flavor. From perfectly grilled meats to delicate seafood options, every bite was a testament to the chef's skill and creativity.

One standout dish was the Beef Kushiyaki, a flavorful delight that left us craving more. Paired with excellent non alcoholic drink selections recommended by Manos.

The service was impeccable, with Manos attending to our every need with a smile. His knowledge of the menu made our dining experience even more enjoyable.

As we savored our dessert, a heavenly salted caramel cheesecake, we couldn't help but appreciate the wonderful evening we had shared.

Tabu not only provided us with a memorable anniversary celebration but also filled a much-needed niche in our city's dining scene.

In summary, Tabu offers more than just a meal; it provides a culinary adventure where halal dining meets upscale elegance. Whether it's a special occasion or a casual night out, I highly recommend Tabu for an unforgettable...