We have just eaten Sunday lunch at the button Factory. The staff were good and so was the atmosphere. The food was very very very poor. SUNDAY LUNCH £16 plus £7.25 for Cauliflower Cheese?

So the food sat on the pass from plating starting, to be removed to be given to us for over 9 mins.

The plate was cold. The Yorkshire puddings were fridge cold. The meat was small and fatty although tender. The gravy had not been stirred and was weak with clumps of gravy granules visible, and is tasted salty. The veg had been sat so long it had started to wilt and again was cold. The extra portion of cauliflower cheese looked like it had been made a week ago and was so dry, it basically had about 3mm of sauce in the bottom. Any grandmother would have chocked at calling this cauliflower cheese! The plus was the dish it was served in was so hot, although this did help to dry the micron thick cheese sauce even more.

We sent it back and it was replaced with no fuss. The front of house staff were great. We were told they had new staff in the kitchen? My advice, get rid.

Unfortunately, this the worst Sunday lunch I have had in the last 10 - 15 years.

The bill came with £1 charity donation. The only bit I didn't feel aggrieved by. Would have been better to to have £70 charity donation and £1 to the kitchen.

We went to Tesco to buy something, as all still felt hungry.

Eaten here before and really enjoyed it.

Please change the kitchen staff who cooked our meal, or at least install a little amount of pride in what they send out?

Not an experience I will repeat for food.

Bar and waiting staff were great.