The Oggy Oggy Cornish Pasty Company — Restaurant in Bodmin

In response to the review left by Joshua Mitchell and the response received from the company: We were told that there would be a small additional charge for the pasties if we dined in yes, however didn't expect the charge to be 30% per person, so yes we were a bit disappointed about that. This did not however influence our thoughts on the actual food. If the pasties and the sausage roll were good we would have finished it. As you said, "looking at the plates" you would have seen that the sausage roll was hardly touched. 1 inch of the (wouldn't call it meat) sausage in the sausage roll was a dried out husk and inedible. The pastry for the pasties was of a poor quality and the filling itself was very dried out and slightly sour to the taste. You would have seen that one pastry was (admittedly) eaten in full by a 16 year old boy who would eat anything when he's hungry and the other pie was only half eaten. You would also have seen when 'looking at the plate' that we did not in fact receive the salad that you say should have been served when choosing to eat inside. There was cutlery and serviettes, salt and pepper sachets and something that might be considered tomato ketchup but had never seen a tomato in its life.

A £3 surcharge does not sour my stomach to such an extent that I would write a bad review for food. BAD FOOD CAUSES ME TO BE MIFFED ABOUT SPENDING £13.60 FOR TWO AWFUL PASTIES AND AN INEDIBLE SAUSAGE ROLL.

The lady at the till made the best of a bad situation by offering us a replacement, but I was definitely not...

Pretty awful service at the Bodmin branch. We queued for 5 minutes while the lady serving processed each customer infront of us. But when it came to us she took our money then proceeded to serve all the customers behind us giving them food and drinks while we had to wait a full 10 minutes just for half a dozen frozen pasties in a bag. I don't know if my London accent offended her but it certainly wasn't good service. While we waited we had plenty of time to look around and noticed just how unhygienic the satff were and unappealing the place was. Honestly in London the local health authority would probably close the place down. On the upside we baked the pasties when we got home and they weren't bad but god only knows how they win awards as I've tried many far better from other outlets around Cornwall. Overall I would struggle to give this...

PLEASE AVOID ESPECIALLY IF YOU HAVE A DISABILITY

The young staff are very pleasant but do seem afraid of the owner. On our recent visit after ordering and paying I asked the owner if I could use the facilities to be told NO because of COVID and that I might slip and fall and would prosecute the owner. I explained that I had a hidden disability and was then told that I had to go to Priory Park to use the toilet!

If this wasn't enough the owner then came outside to continue the conversation in a loud and hostile manor.

There are no signs in the shop to inform customers that there are no toilets!

I STRONGLY FEEL THAT THE OWNER NEEDS TO READ UP ON THE EQUALITY ACT 2020 (Disability Act 1995) AND REALLY SHOULD BE ASHAMED OF HERSELF OF HOW SHE TREATED TWO...