Granada Fish Bar & Restaurant — Restaurant in Borough of Wyre

Took my children in for their lunch this afternoon, we’re in Blackpool for the weekend and took the tram to Fleetwood for the day. Ordered the children’s lunch and whilst waiting my 2 year old had a whistle he’d just won on a tombola at Fleetwood Market. He was sat on the stairs whistling away and the rude, arrogant male Chinese owner came from behind the counter shouting and pointing at my child to be quiet, stop screaming and get outside! I tried explaining that he is only 2, on holiday, having fun and being harmless and he didn’t acknowledge any of that! Pointing at the door for him to get outside! I asked him not to speak to my child that way, then he commented on my parenting blaming me for my child’s behaviour! My child wasn't misbehaving in any way, he was simply being a child, playing with his toy. I asked for a refund as I wasn’t happy with his service or the way he was handling the situation and bullying my child. He said he processed the refund via card and when I exited the shop and checked my account, I noticed he had charged me again! I re entered the shop demanding a refund in cash to which he refused to do, he’s shouting in my face about my child shouting in the shop and pointing at me refusing cash payment because I’d paid by card. Not accepting the fact I didn’t trust him to process refund via card as he’d already tried ripping me off! He started laughing at me and shouting again! I attempted to speak to the Chinese lady who point blank ignored me! Turned her back and refused to acknowledge my request! At this point I asked my partner to intervene, who was stood outside with the children. He persistently refused to refund via cash and left me with no choice but to accept card refund, this time however I received a refund receipt!

Two other customers requested refunds for their orders because of this incident. My children were scared and I am flabbergasted by the lack of empathy What the owner should have done if he was unhappy about the whistling, is to ask me, his parent, to ask him to stop! Under no circumstances did he have the right to speak to my child in that manner and show aggression towards him! My child could have had a hidden disability and he didn’t check or politely ask him to stop blowing the whistle! To storm at a 2 year old child pointing and shouting at him to leave is utterly disgusting and I’ll be reporting him further! Definitely not a family man with zero customer...

Updated 19 05 24 I'm updating this review and including a photo. I'd still recommend visiting here. The staff are friendly and nice and the food is tasty and good value. Keep up the good work!

It was my parents who visited here first. I knew they had been a number of times as after each visit they would tell me how nice the food was. This went on for a good while until Eventually, we decided to try for ourselves and have been very pleased.

The food here is either takeaway like a standard chip shop, or sit in restaurant style. There is a good amount of space across a couple of rooms. So perhaps even a coach party could fit. We done it both ways and have nothing bad to report either way. It’s actually become a weekly favourite of mine to visit, sit inside and have something to eat.

Staff are always friendly and the food is always quick from order to table. There is the usual array of food, specials and a good selection of hot and cold drinks.

I have only one negative minor point which could be improved. It’s simple. If you are dishing out chips to serve on a plate in the restaurant and there are bad/black ones. Then remove them and replace them. Don’t serve them on the plate. It looks really bad and there have been times where there can be quite a few.

Overall I’m happy to recommend to anyone and the food is genuinely tasty and...

I went to Fleetwood for a very long, awaited day out. I am disabled and it's very painful when walking or sitting forlongperiods. I particularly wanted to go back to the Granada fish bar and restaurant due to visiting a few times when my exes family had a caravan close by. There were 3 of us who travelled to Fleetwood. My ex, my stepdaughter, and myself. When we arrived in Fleetwood, I found I couldn't walk to the restaurant as it was just a bit too far. There is a bus stop outside of the building, ergo we couldn't park there. Instead, we parked in the side street. As we couldn't use the restaurant, we decided to have a takeaway. I waited in the car while my ex and stepdaughter went in, and it didn't take long. We all had fish, chips, and curry sauce. The fish was cooked to order, meaning it was fresh and hadn't sat for ages. The chips were proper and fresh cut, not frozen! It was served in a cardboard container and a small tub of the curry. It was lovely and hot, and there was plenty. I could only eat half, but the ex and my stepdaughter demolished theirs. I was rather surprised my stepdaughter had cleared hers as she isn't a big eater! So overall, it was a successful day out with lovely, fresh, hot, and tasty food 👌. It cost £27.00 in total. We finished the day off with a whippy ice cream on...