Toast House — Restaurant in Bradford

Very over-priced and customer service is hit and miss. I'd been in a few times previously , the first time I had a delicious salad box. Although this was pricey, it was a treat and was delicious. Since then however, it hasn't been as good and the staff can be quite stand-offish. The latest visit has put me off for good. I wanted a take-away lunch - they have two menus - one is a sandwich menu, the other is less clear. When I have ordered from the second menu previously I have received an open sandwich with a side salad - these are £6.50; pricey but tasty. Today I ordered from this same menu and I even said to the person saving me that I didn't want a sandwich. What did I get....a very small sandwich - FOR £6.50!!! When I explained that this wasn't what I was expecting (based on previous orders), the person serving me couldn't have been less bothered. They could see I wasn't happy but didn't offer to do anything to rectify the situation. By this point I had waited an age - did I say the service was slow - and I needed to get back to work. I won't be going back again and I'd say spend your...

A strong recommendation here for anyone seeking great coffee and light bites in a relaxing setting with a first class team providing the service. I personally love coffee and have traveled widely. I have never found better than Toast House Ilkley even in Italy or Central / Southern American. It is devine and consistently good every time. Toast House source their coffee from a niche supplier and have invested heavily in top of the range coffee making equipment. The staff are so meticulous preparing the drinks. This takes slightly longer but the payback is a consistent experience every time. You will certainly taste the difference. If you like espresso, my personal recommendation is ristretto which is a very short pulled drink. Less quantity than even an espresso and more condensed. Try the food while there. Lot's of home made and very...

I really really wanted to love toast but unfortunately had the worst experience I've ever had at a coffee shop here. The atmosphere is so lovely and cosy and food looks good. However, my initial coffee with oat milk split so the staff offered me another coffee so I just went with an Americano. The Americano was so sour and acrid so I added some of the left over oat milk to try and save it. This also split. When speaking to staff, I found the response incredibly rude and curt. It was suggested that this was my fault but if oat milk splits in coffee, the oat milk shouldn't be offered....