Costa Coffee — Restaurant in Bristol

Absolute joke!!!!!! My 3 year old is severely allergic to cows milk, so we asked for SOYA Babychino as hot soya milk is one of his favourite things... the did him normal milk no paying any attention what so ever, even though it was asked for and on the receipt! No apology, no simpify nothing and now he is in A.E. Pissed off is a understatement and no attempt to help at all. Luckily there is a Pharmacy opposite that gave him some medicine so we could get him to hospital. Sort you staff out and Do your...

Would like to say a massive thankyou to the manager TOM. While visiting today I had my usual latte which unfortunately was more foam than coffee. Before I had chance to notice, he was already at my table apologising and made me a fresh one. Also the elderly lady next to us had just dropped her fresh coffee and while we went to help, Tom assisted. Then settled the lady down and made her a fresh coffee. He has an amazing customer...

Came today, ordered a special latte they had on promotion, specifically asked to have NO MILK! Saw the women making my latte and used standard milk even confirming twice to her colleague she used soy milk. Asked again to make sure, she then confirmed it's soy milk. Left the Costa in Avonmeads, tried the latte and what do you know, it's a milk latte. I'm lactose intolerant. Thanks a lot. You're lucky I'm...