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McDonald's — Restaurant in Bristol

Name
McDonald's
Description
Classic, long-running fast-food chain known for its burgers & fries.
Nearby attractions
Hengrove Play Park
Bristol BS14 0HR, United Kingdom
Hengrove Mounds
Bristol BS14 0BY, United Kingdom
Nearby restaurants
The Wessex Flyer Brewers Fayre
Hengrove Leisure Park, Hengrove Way, Bristol BS14 0HR, United Kingdom
Golden Kebab House
3 Marshall Walk, Bristol BS4 1TR, United Kingdom
Burger King
Unit 19, Imperial Retail Park, Hartcliffe Way, Bristol BS13 7TJ, United Kingdom
Nearby hotels
Premier Inn Bristol South hotel
Hengrove Leisure Park, Hengrove Way, Bristol BS14 0HR, United Kingdom
Related posts
Keywords
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McDonald's things to do, attractions, restaurants, events info and trip planning
McDonald's
United KingdomEnglandBristolMcDonald's

Basic Info

McDonald's

Hengrove Leisure Park, Hengrove Way, Hengrove, Bristol BS14 0HR, United Kingdom
3.6(1.3K)$$$$
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Ratings & Description

Info

Classic, long-running fast-food chain known for its burgers & fries.

attractions: Hengrove Play Park, Hengrove Mounds, restaurants: The Wessex Flyer Brewers Fayre, Golden Kebab House, Burger King
logoLearn more insights from Wanderboat AI.
Phone
+44 1275 831271
Website
mcdonalds.com

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Featured dishes

View full menu
dish
Toffee Latte
dish
Flat White
dish
Latte
dish
Cappuccino
dish
White Coffee
dish
Espresso
dish
Hot Chocolate
dish
Tea

Reviews

Nearby attractions of McDonald's

Hengrove Play Park

Hengrove Mounds

Hengrove Play Park

Hengrove Play Park

4.4

(418)

Open 24 hours
Click for details
Hengrove Mounds

Hengrove Mounds

4.5

(17)

Open 24 hours
Click for details

Things to do nearby

Craft wildflower and copper foiling art
Craft wildflower and copper foiling art
Fri, Dec 12 • 11:00 AM
Easton, BS5 6JF, United Kingdom
View details
Enchanted Christmas
Enchanted Christmas
Fri, Dec 12 • 10:00 AM
Merlin Rd, Cribbs Causeway, Patchway, Bristol, BS10 7SR
View details
Ride Baths historic and scenic routes
Ride Baths historic and scenic routes
Sat, Dec 13 • 10:00 AM
Bath and North East Somerset, BA2 4HX, United Kingdom
View details

Nearby restaurants of McDonald's

The Wessex Flyer Brewers Fayre

Golden Kebab House

Burger King

The Wessex Flyer Brewers Fayre

The Wessex Flyer Brewers Fayre

3.5

(785)

Click for details
Golden Kebab House

Golden Kebab House

4.1

(46)

Click for details
Burger King

Burger King

4.1

(334)

Click for details
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Posts

Istvan FluckIstvan Fluck
One of the worst experience in my McDonalds history. The Moscow one was far better and the team was friendly. Here I’m turned up with my two kids. One with a midi motor, one with a bike and I with a four wheeled board. Try to communicate with the ordering booth but they pretend they couldn’t hear some words. Then thought maybe the ordering post faulty so went to the other one. They not even intend to start communicating. We were waited about two minutes then walked forward to the pay booth, when she said she not aloud to serve “bikes”. She don’t have to serve bikes, she have to serve the customers. And I wasn’t with a bike. It was a vehicle with four wheels and engine so it’s similar as a car. But I cannot take the petrol powered board either inside so HOW YOU PLANNED TO SERVING US!???? We can’t lock a board anywhere like a bike. But looks like they served a long wheel base van which mounted the kerb on every corner nearly bending the fence. Even the customer behind us was outraged as how on earth they didn’t served as as my vehicle wasn’t a bike. When they finally served the food, two of the burgers was far away from minimum quality expected(see pics), or shown on any of the displayed pictures. So not just the customer service but the food deserves 0 star today. Sadly I cannot give zero stars as the minimum is one. So guys, next time try to serve the customer with different manner either arriving, bike, car, plane, helicopter or anything else. As not the arriving method counts but the food you serve and the attitude towards customers. Have a better day with a newly earned negative feedback of yours…
Katie ThayerKatie Thayer
Update1* Went around drive through the person communicating threw the machine order point couldn't hear what we was saying even when we were shouting to be heard got to the window and had to double check the order and went to colect we had to go park up and wait for it it has got to have been the most stressful experience at a McDonald's that i can think of bring back ordering and paying at the 1st window it was so much easier. Update 3* Was better the previous time now has just a serving hatch closer to the door with 1 staffed order point the rest are self service wich I don't like but all that happens now is everyone crouds around closer to door so on a buisyer day it would be difficult to get in or out past everyone waiting. Original 4*) Stopped off on the way home managed to get majority of are order. They had no oases drink available wich is what I was most looking forward to at the time but whilst sat in the line for the drive threw knowing that the flurry machine never works at McDonald's I did a check online to see and luckily enough it was working. I got it as a student discount and then when we got to the window to pay the member of staff said what's that for when I showed them my student ID. Other than that it was quick the food was nice so enjoyed it.
Joanne ParkinJoanne Parkin
Supposed to be a large latte! Used my hard earned cash to buy this. My mc crispy was a very old overdone hot chicken fillet with chilli. Check your orders like your being served by 5 yr olds, before you drive away from Restaurant. Not like making a coffee from a machine is hard. But think the owner is making staff rip you off! Especially because they know of your order is take out.
See more posts
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One of the worst experience in my McDonalds history. The Moscow one was far better and the team was friendly. Here I’m turned up with my two kids. One with a midi motor, one with a bike and I with a four wheeled board. Try to communicate with the ordering booth but they pretend they couldn’t hear some words. Then thought maybe the ordering post faulty so went to the other one. They not even intend to start communicating. We were waited about two minutes then walked forward to the pay booth, when she said she not aloud to serve “bikes”. She don’t have to serve bikes, she have to serve the customers. And I wasn’t with a bike. It was a vehicle with four wheels and engine so it’s similar as a car. But I cannot take the petrol powered board either inside so HOW YOU PLANNED TO SERVING US!???? We can’t lock a board anywhere like a bike. But looks like they served a long wheel base van which mounted the kerb on every corner nearly bending the fence. Even the customer behind us was outraged as how on earth they didn’t served as as my vehicle wasn’t a bike. When they finally served the food, two of the burgers was far away from minimum quality expected(see pics), or shown on any of the displayed pictures. So not just the customer service but the food deserves 0 star today. Sadly I cannot give zero stars as the minimum is one. So guys, next time try to serve the customer with different manner either arriving, bike, car, plane, helicopter or anything else. As not the arriving method counts but the food you serve and the attitude towards customers. Have a better day with a newly earned negative feedback of yours…
Istvan Fluck

Istvan Fluck

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Get the Appoverlay
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Update1* Went around drive through the person communicating threw the machine order point couldn't hear what we was saying even when we were shouting to be heard got to the window and had to double check the order and went to colect we had to go park up and wait for it it has got to have been the most stressful experience at a McDonald's that i can think of bring back ordering and paying at the 1st window it was so much easier. Update 3* Was better the previous time now has just a serving hatch closer to the door with 1 staffed order point the rest are self service wich I don't like but all that happens now is everyone crouds around closer to door so on a buisyer day it would be difficult to get in or out past everyone waiting. Original 4*) Stopped off on the way home managed to get majority of are order. They had no oases drink available wich is what I was most looking forward to at the time but whilst sat in the line for the drive threw knowing that the flurry machine never works at McDonald's I did a check online to see and luckily enough it was working. I got it as a student discount and then when we got to the window to pay the member of staff said what's that for when I showed them my student ID. Other than that it was quick the food was nice so enjoyed it.
Katie Thayer

Katie Thayer

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Supposed to be a large latte! Used my hard earned cash to buy this. My mc crispy was a very old overdone hot chicken fillet with chilli. Check your orders like your being served by 5 yr olds, before you drive away from Restaurant. Not like making a coffee from a machine is hard. But think the owner is making staff rip you off! Especially because they know of your order is take out.
Joanne Parkin

Joanne Parkin

See more posts
See more posts

Reviews of McDonald's

3.6
(1,254)
avatar
3.0
6y

It's ok because it's really compact and not enough signs of menu's as like other McDonald drive throughs I can imagine. However, this one has so many customers in the place and not much room to move around out of the way of other people ordering food and collecting their food. Also has quite alot of louts and deliveroo people taking up space and moaning to other deliveroo people in different languages hanging around and ruining a happy experience with kids I feel. Also the way the workers prepare their food I have seen alot of them touching their hair, faces, nose and other parts of their body (clothing) without wearing any kind of gloves with women wearing long painted nails which do have nasties under them. Has put me off a few times, but I can imagine nearly all McDonald restaurant's deal with food in this way. So not just this restaurant, I think? Food is McDonald's food as normal, but sometimes you'll get a really bad burger which has been so squished it's a pancake and not appealing. Also got hardly any lettuce and sauce in the burger's which then doesn't taste like it should do. Sometimes you might have a happy worker, but most times it's a miserable service. Could be cos they're so rushed off their feet, or maybe it's because there are so many horrible people out there nowadays that they've had a bad day with other customers being horrible... Who knows? I have found that the female workers are less happy than the male workers, whereas they are more miserable and always ready to have a comment which are quite rude when asked a question. Sometimes it's a quick service through the drive through, but mostly packed with drivers having to take up space where people are trying to get to KFC which it just across from this McDonald's... Not much room. They have security but kids nowadays cause so much trouble and be able to get away with it, they just stay outside and chat to people they know and cos we live in this leave the kids alone nonsense day's, they can't really do anything except try to move them on incase the security people get into trouble for telling off a kid! Not to mention all the...

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avatar
1.0
39w

One of the worst experience in my McDonalds history. The Moscow one was far better and the team was friendly. Here I’m turned up with my two kids. One with a midi motor, one with a bike and I with a four wheeled board. Try to communicate with the ordering booth but they pretend they couldn’t hear some words. Then thought maybe the ordering post faulty so went to the other one. They not even intend to start communicating. We were waited about two minutes then walked forward to the pay booth, when she said she not aloud to serve “bikes”. She don’t have to serve bikes, she have to serve the customers. And I wasn’t with a bike. It was a vehicle with four wheels and engine so it’s similar as a car. But I cannot take the petrol powered board either inside so HOW YOU PLANNED TO SERVING US!???? We can’t lock a board anywhere like a bike. But looks like they served a long wheel base van which mounted the kerb on every corner nearly bending the fence. Even the customer behind us was outraged as how on earth they didn’t served as as my vehicle wasn’t a bike. When they finally served the food, two of the burgers was far away from minimum quality expected(see pics), or shown on any of the displayed pictures. So not just the customer service but the food deserves 0 star today. Sadly I cannot give zero stars as the minimum is one. So guys, next time try to serve the customer with different manner either arriving, bike, car, plane, helicopter or anything else. As not the arriving method counts but the food you serve and the attitude towards customers. Have a better day with a newly earned negative...

   Read more
avatar
1.0
4y

I paid the best part of £23 for my food which was basically inedible in every way from being so cold the food was stiff, to the drinks spilling and destroying the rest and all I had in a refund is £1.11. The service I was provided was simply unacceptable. I paid for delivery, the worker was rude and basically ran away - most likely because he already knew the state of the food. The ice creams weren't even melted - they were liquidated, so again inedible. The fries were soggy and cold. The burgers were cold and had largely cut onions in it, even though I specifically asked to go without in one. The chicken didn't come with the sweet curry sauces as asked and again, were cold. The large coke I paid for may as well have been a small with the amount that was tipped out of it, not to mention the mess it made on my carpet as I was given no warning of the bags condition. And the mozzarella sticks were rock solid and cold with no salsa as requested. I am still waiting for my next reply to my message about the terrible help I received with this. I tried to contact again and now you're telling me I should have reported the problem 48 hours ago when in actual fact, I reported it minutes after receiving my order. I won't be ordering from here again and I am still expecting a better reply than...

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