We've had food from here before and really enjoyed most of our meal.
Would recommend the papdi aloo chat and the dal saag which were both delicious and well spiced.
The order was let down by the 'crispy honey chilli pototes' which were cooked frozen oven chips with onions and sauce. I rang up to check that it wasn't a mistake and was told that if I'd had them in the restaurant they would be different and there's not much they can do when they're in a tub. Bit surprised that frozen oven chips are used when everything else we had was so delicious and fresh and other takeaway restuarants use serve similar style fresh and crispy potato dishes. Did ask for a refund for this dish but can't do this online so have to go down to collect/or swap for a different item next time. Customer service was not the greatest.
*edit.
Thanks for the reply. The first person I spoke to on the phone was really abrupt and quite rude and basically hung up after telling me if I'd come into the resurant it would have been different and saying bye.
Same when I explained the website didn't update to say the food was ready to collect or countdown to being ready. Was just told they'd pass on to the website people. The food had been waiting for 40minutes but no apoology when I rang or came in...
Read moreIncredible!
Went to Msala library with my family and what a pleasant atmosphere to be in. Firstly the food was so delicious, felt like a taste of our good ol’ panjab in each spoonful. The food was so more-ish. The spice and flavour were perfect. Such a hearty good meal, also so many great vegetarian options. I loved how you could take the makhi, out of the dhal for example and it was vegan. So the restaurant is quite adaptable to all your dietary requirements. Again making a great place for some dinner! Secondly, all the staff were so friendly, especially, Neki. She was so lovely, we all had a laugh with her. It’s such a nice place to be with your family, the restaurant; albeit I’ve only been there once, felt like home. Will definitely be revisiting again. Lastly, the speed at which the food delivered was crazy. We ordered and before we knew it the food had come out, piping hot. We burnt our mouths eating it, but it just looked so good we couldn’t wait to tuck it! Being an Indian, we know when we have great authentic Indian food! This was exactly that! Can’t wait to return back to Msala Library. A big thanks to all the staff for making our evening so memorable...
Read moreI got to start by admitting that I have only had food from this place as takeaway (or delivery more like it.) However this place is the reason why I can no longer have a chicken korma from any other place, it just does not taste as great as from Msala Library (I feel a tad bit spoiled). Now I know it's abit boring to have a korma (but listen, I'm Danish and we don't eat spicy food ok) AND to reiterate I HAVE tried other things from their menu and they were equally as great, but korma is just my to go (back) to item on the menu, cold outside? Korma! Bad day? Korma! I will definitely try to visit the place (as it's like 10 min walk from me lol) and sit in. So to cut the review short, if you do find yourself in the proximity of this place I would highly recommend you...
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