I always come here twice week with my partner I am disabled and in a wheelchair and came here tonight for a meal and drink and when we arrived we find out the lift was broken and my partner had to get help from aother customer in the pub to help him to lifted me into the Entrance of the pub door way I went to speak to one of the staff when is the lift getting mended because it been long time out of use and she came back with a answer she did not know. I feel that is very wrong of them because there are lots of people in wheelchairs and people with walking frames that come here every week at Wetherspoons too. Also when we ordered our food and came out to our table my whole meal was stone cold and me and my partner had to send it back. They bought a second one out and that was not much better. I will not be having...
Read more16 of us gathered for a family get together. We arrived at different times .I arrived at around 8 o'clock with my family, including my 12 year old grandson. We ordered drinks at the bar and joined the group. After a while we ordered food. The food came at around 8.45. All good or so we thought. A very officious staff member then told us my grandson would have to leave by 9.00 pm. In the course of the next 15 minutes 3 other staff members came over with the same message. Wetherspoons, a few tips for you: SIGNAGE.... there were no signs to inform us of this rule. ORDERING AT THE BAR: Staff should inform customers before ordering of this rule. The evening was spoilt and my grandson upset. We wouldn't have ordered food with 15 minutes to consume. SECURITY: Over the top. One person would have sufficed. We...
Read moreUsually a good natured value for money place This morning however I was only half way through my breakfast when I stood up to get a refill coffee from by where I was sitting the waiter piled a load of rubbish on top of my food to clear the plate.I was right by it and as soon as I said he just rushed off saying your cutlery were together.It was not. My knife was on table and fork on plate.I went and advised manager and declined more food as I had eaten half and did not want more It just spoiled my meal To cap it all when I came back to my table another costumer was placing used crockery on my table saying his had not been cleared.Obviously you need a guard to protect your table if you leave it...
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