Domino's Pizza - Nottingham - Stapleford — Restaurant in Broxtowe

Completely useless.

Wife ordered a pizza, driver made it all the way to the house, sat in their car, then left. Apparently "took a picture of the front door", yet didn't try knocking, which you would figure a person employed TO DELIVER PIZZAS, might actually do. Person on the phone at the shop lied through his teeth, claimed to have not only phoned twice, but actually spoke to my wife. "Its all on the call logs, we've got it recorded!" Stick to making mediocre pizzas, don't think your Bollywood career will be taking off anytime soon. Refused to refund the order, rude and obnoxious from the very start of the phone call.

Apparently we have nothing better to do than spend money on pizza, to simply have it bought to the car park, and sent back to the shop. I'm no philanthropist or owt, but if I was gonna send food here and there, I'd go tesco and pick something up for a food bank. But no! We lie!

Eventually, pizza has to be remade, and sent out. So 20 minutes stood in the cold waiting for it to turn up, as the tracking had been marked as delivered, and the shop would just hang up on you if you phoned up asking. Would've been nice to sit in the warm house on a cold December evening, but already having been amazed by the ineptitude of people being able to do simple tasks like pressing a doorbell, and pizza turns up at last. The fact I've got to give 1 star goes to the second delivery driver. Friendly, apologetic, and seemingly not surprised. So kind of get the feeling we're not the first people it's happened to. Feel bad for the guy. Nothing worse than being a decent, friendly, hard working person having your reputation ruined by rude, obnoxious, deceitful, lazy co-workers. Go somewhere else, don't...

AVOID AT ALL COSTS!!! I ordered a vegan pizza from here and it looked fine until I randomly had a mouthful of chicken and non-vegan cheese. The dairy cheese was also placed underneath the piece of chicken which I find oddly suspicious. I’ve never eaten meat my whole life and I was of course very upset. I have since complained on the domino’s website three times and they’ve not bothered to refund my order or contact me back successfully. The first complaint they asked me to reply to the email with photos but they sent that email from a no reply email which makes zero sense. The second time they said they’d call me back after speaking with Stapleford store and it’s been almost week and I’ve heard nothing. Wasn’t happy with the store obviously but even more appalled at dominos customer...

Awful customer service food gave me a bad stomach the web page re directed me to Ireland so placed an order for collection not realising till after i placed my order that i had been dericted to the wrong address then after ringing them up they failed to give me a refund! And told me to ring a number that charged me to phone them! Defeats the object of getting a refund th people on the phone at stapleford dominos hadn't got a clue what they was doing or how to help and when i tryed to explain they tryed to speak over me and wouldn't let me speak! Will never go...