Very rude staff. We are a family of 5 and the only table available was a table that hasn’t been cleaned yet- 4 plates of greasy left overs, monster cans and glasses. We asked a member of staff if they could get someone to clean the table for us and she said yes….. 10 minutes later no one has come and we have ordered food in the app. My partner goes to the bar to see if someone can come and clear it all, only to get a snappy response that they are busy and can we just wait. A few minutes later a different member of staff comes and removes the plates but doesn’t come back for the cans, glasses or wipe the table of the spilled food. The staff member from the bar comes with our drinks and my partner asks her again if someone can clean the table… her response was shocking really, she practically shouted ‘yeah I’m going to do it in a minute, I’ve brought your drinks over’ whilst throwing her hands in the air. My partner calmly said you don’t have to get arsey about it, she replied ‘you’re the one being arsey about it’ and stormed off. Leaving ourselves and the other patrons around us open mouthed in shock, our children were upset that we had been spoken to like this, which ruined our breakfast meal out. We would have put a complaint in but we believe she may have been bar manager as she was the only one with a shirt on and to be honest just wanted to eat and leave instead of making the kids feel more uncomfortable. Food was standard spoons food, nothing special but...
Read moreWe’ve been regular visitors here for a while, but unfortunately, the last few visits have been really disappointing. It feels like the place has gone downhill quite a bit.
On three separate occasions now, there’s been no hot chocolate available—even though it's still showing as available to order on the app. The vegetarian breakfast arrived without a sausage, and while a staff member did bring one over when we mentioned it, there was no apology or explanation, which felt a bit dismissive.
Most recently, the large breakfast was missing both the bacon and the baked beans, and instead, there was just an extra piece of toast on the plate. Again, no one said anything about substitutions or items being unavailable—we were just left to figure it out ourselves. It really came across like they were hoping we wouldn’t notice.
The tables were also quite sticky, which just added to the sense that things aren’t being properly looked after. It’s hard to tell if they’re just short-staffed or what’s going on, but the overall experience has definitely declined. We’d love to see this place return to the standard it once had, but for now, it's a letdown and we’ll be going to the one in...
Read moreThis is great place if you wanna have a beer and spend some time alone.
We walked in around 4pm. There was pretty decent crowd inside. The place was well lit. We sat near to the kicten and jumped up a couple of times to the sound of crubmling bottles.
We used the app to order. The service was excellent and the order arrived quickly. We did not have to wait for long. The menu is huge and has a lot of options. But if you are big eater, then better watch what you order. I felt the portion quite small for the taste and money.
We ordered British beef & pancetta lasagne x 3, Fish and chips, Crunchy chicken strip burger and some drinks. The taste was just awesome. Wish the portion was a little bigger.
One observation on the Sex on the Beach (Pitcher). Half the pitcher was filled with ice. It killed the taste of the cocktail. what a pity, I got the last serving of...
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