So ordered from here tonight using the app, missing a dip and cookies however manager on the phone and stating that he had got all my order right even though I was able to show the delivery driver the order confirmation and the price even though manager was stating it was £5 more, manager really rude over the phone, then claimed that he doesn't understand the issue as I already had 50"% already deducted from the Bill making out he had already done us a favour but like I told him he hadn't honoured anything and that is the deal currently with dominos so his argument was irrelevant and I was still missing items and was expected to pay £5 extra, I'm surprised he has gained a managerial role as no customer service skills what so ever, rather than honouring the £5 discount I sent the pizzas back with the delivery driver, the delivery driver was very polite and apologised and I felt rather sorry for him as he was in the middle. So bye bye dominos no more money is coming from us again and now we are sat looking forward to our Chinese, whilst they are wasting £25...
Read moreI paid thirty odd pounds for a family meal and received raw inedible food. Don't pay someone for the privilege, if you've got to eat it raw why not save yourself some money and make some dough and eat it! .Yes, my kids had fun with their make shift Plasticine, it even had a touch of rainbow colour infusion too a hint of cheese and tomato here and there. Great if you want a toy! but not if you are hungry with 4 equally hungry kids waiting for a treat. My husband said it was the worst thing he'd ever tasted, as if he was eating plastic, but with a hint of garlic and basil. I am very disappointed and told them as much. I paid online and requested my money back, however, it turns out I have to raise a dispute, my word against theirs. They have not had the courtesy to respond. Please save yourself the time and effort and give this place...
Read moreThe people running this store do not care one iota about their customers or the franchise of Dominoes itself.
Initially refused to refund me after I pointed out their recent confusing and opaque menu changes. Eventually after asking to speak to the manager numerous times I was told that yes they could refund me but only after 2 weeks, FOR A PIZZA!! I kid you not, 2 weeks for a pizza refund in 2021. He then refused to provide me with a simple receipt or any proof at all that I had requested said refund, because it was apparently 'against procedure'.
Welcome to modern fast food folks, never forget that the customer is always wrong at Dominoes in 2021.
I will never buy anything from Dominoes again. Over the last 10 years they have gradually tarnished and largely destroyed this once great brand.
Stay away if you value...
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