I actually came down from London for my birthday with high hopes. I must say I am a fair person when it comes to reviewing places and I give credit when it's due.

Positives -We was greated by a male waiter who showed us our seats. -Décor is lovely. I believe they did a great job. Atmosphere was great.

• A young female waiter came to our table and took our orders and was very accommodating.
• Starter platter was amazing so was on to a great start.
• can park right outside the restaurant

Negatives

• majority of the food was ready made
• what we initially wanted for mains everything was out of stock so we had to revert to second options. This is due to a late delivery. How can a restaurant be running with their inventory so low? the ribs were hideous and hard
• the jalapeno bites were served on what felt like school dinners
• Mac and cheese was 95% cheese and there was nothing Mac about this dish whatsoever, too overpowering

On to the mains I decided to get a buffalo chicken fillet burger.

I expected a large fillet burger to match the price tag. Instead I got what seems like a steak burger. I was confused as to what was on my plate. When I took a bite I was certain this wasn't a fillet burger and if was why is it so far off what you'd find in a chicken shop at a fraction of the price.

We then asked one of the female waitress who asked the chefs and confirmed it was a steak burger.

When the female manager was confronted she disagreed and clearly has not taken into consideration the customer is always right. She was adamant it was fillet and then claimed she asked her suppliers who were delivering the goods at this very moment. If you are so confident what is the need to ask them? We mentioned the other waitress has already confirmed that it is steak and she then tried to belittle the knowledge of her staff and went on to say 'shes new she doesn't know and is undergoing training'.

We just wanted it off the bill at this point as a £15 chicken steak burger is beyond unreasonable. We were shocked at the attitude of the manager who was wearing non managerial clothing topped with a headband. We stopped arguing with her as she just didnt seem to get it. We paid and as food reviewers and critics we thought we would post a honest review of our experience.

We spent just under £100 for average food enhanced with a bit of smoke. Next time we will just stick to the London restaurants. Worth the price tag.

If you are thinking of going Mina I would say don't but if you have no other choice the only thing worth ordering is the starter platter.

Will not be returning.