Repeat customer that won’t be returning. Although the food was good, I found the overall cost of £180 for 5 (two children) to be unjustifiably high. Upon reviewing the receipt, I was surprised to see that a significant portion of the bill went towards soft drinks (coke/lemonade, only two beers purchased) and a service charge - these totalled approx £60. While I understand the importance of compensating staff for their service, I believe that customers should have the autonomy to decide on the amount of tip they leave based on the service and their family financial situation. The chip basket, in particular, contained only a few chips that had been hollowed out for decoration, with the rest of the plate filled with salad. For the amount we paid, I expected better. I believe that if establishments continue to prioritize profit over customer cost satisfaction, they may face consequences similar to other chains that have closed down. The prices are prohibitively expensive for families, especially when compared to more affordable options like Nandos and Nines.

While the service and food quality were good/satisfactory, I cannot justify returning given the exorbitant prices for soft drinks and service charge.

I hope the service charge added to a bill is reevaluated and pricing and tipping policies to better accommodate your ‘average’ working customers in the future. I am on minimum wage, and I do not receive a service charge for the service I provide. Tipping yes 100% agree, service charge added to a bill - no.

Music also far to loud - we couldn’t hear each other speak