Seven Days 天天美食 — Restaurant in Cambridge

Scouting for a new place to eat real dim sum in Cambridge and noticed this place started serving dim sum “made by hand every day” which caught my attention, since most places will serve the dumplings from frozen etc. We went on a Tuesday late afternoon so the place was quiet. Our toddler’s voice seemed to echo around the entire place which was slightly awkward, there was definitely a lack of buzz. We were surrounded by a student nodding off on the table next to us, and the inattentive waitresses’ conversations behind the bar area.

1. Worse thing about this place is service, we were pretty much the only table eating and yet they had to be prompted to give us bowls to eat from when food arrived. They had not noticed what I would deem “traditional” cues to refill the teapot with water, we had flag them down for simple things when really they ought to be noticing when we are the only table spending money. They didn’t even give us the dim sum menu to start! We just took it from another table as we couldn’t get their attention initially.
2. The staff working that day did not understand basic English, it just made the overall experience even more frustrating
3. their dim sum menu is a conservative 35 items, with 6 being rice/congee... what made me most livid is that they’re not using original photos for their Facebook posts, so a bit of false advertising really annoyed me. Their photos of dim sum included very popular Cheung Fun dishes, which made no appearance in any form on their menu. I have a serious gripe with their management on this! Their own cooked food is good enough to use for advertising, so I don’t see why they have to use silly stock photos showing food they don’t actually serve!
4. my last complaint (but partly my fault) is that we paid for items on the bill that we didn’t actually end up getting - namely the black bean chicken claws. I only realised once we got home and went through the bill. We spent almost £80 (with 10% service) for 4 adults, which is a fair amount of £££ on lunch

The only thing that has warranted the 2nd ⭐️ is the food ~ what we did order and eat was good. We could tell the items were fresh, recently made and the portion sizes were ok given their slightly premium pricing. I would highly recommend the egg tarts, we could have eaten quite a lot more. Very impressed with their pastry chef!

I don’t think we will visit this place again until my chinese drastically improves. Struggling to communicate with their staff on a dead quiet afternoon ruined our family lunch. God forbid any special requirements or requests, we really would have felt helpless. Also, cash only on...

Literally the WORST attitude towards customers in any restaurants I've ever visited. Been there a few times and every time I was surprised by how rude the reception lady treated their customers. And the worst karaoke, too!

Last time we ordered a few cans of coke which didn't arrive halfway through the meal, so we asked the reception lady about this. And the reply was "oh huh? who did you order with? I can't see anything here" with a loud voice and extremely annoyed, impatient face, no apology. Yeah we definitely ordered them with some random people in your restaurant, not with the staff.

Just been there for my last time ever a few days ago. We booked a karaoke room for celebration. When we asked the reception lady and gave her our details, she couldn't find the info and again the reply was "huh? what room did you book? who did you book with? I can't find anything on my book" surely we should know who was on the other side of a phone call and which room we would be allocated for. And after a while she found the info on some other pages, and was extremely annoyed, like it was our fault, without any apologizing words. And I haven't mentioned the karaoke system was the worst I've ever used. There are only 600 songs in their device locally. Want other songs? No problem, download it using their 100 kb/s internet and it will just take you about 30 minutes per song. Getting yelled at, bad system, bad sound quality, constantly not working microphone, this is just amazing for some karaoke celebrations.

So if you want to get yelled at for paying for food, go to this place, because the reception lady there will never...

I was really blessed to be visiting them again in this trip because this is one of my favorite place when I was at Cambridge Uni.

Not only great & fresh seafood options and Szechuan/Sichuan cuisine, they also offer £22 ALL-YOU-CAN-EAT HOTPOT featuring a variety of meat and veggies!!

You can choose up to 2 soup bases from hot & spicy, chicken or tomato tom yum and order as much as dishes as you like for your boiling pot. Let me share some of my favorites that I suggest you DO NOT MISS: -sliced beef: AWESOME QUALITY, not chewy but tender & juicy -fish fillet: OMG SUPER GOOD & DELICIOUS, great for any soup absorption -fish tofu: already one of my favorite food, and it's GREAT here -kelp: crunchy & fresh, LOVE THIS!! -tofu skin: MUST-TRY, fun to eat, delicious, healthy

On top of FULL SET AYCE HOTPOT, what you can get here are the freshest seafood cooked in Sichuan style.

MUST-TRY: -CHILLI CRAB -STEAMED SCALLOP

Both of them are SO FRESH that you can tell from their texture.

Some parts of the crab are pre-cracked so it’s easier to remove the shell. The main part at the middle is my favorite. It’s super easy to remove using only chopsticks and SUPER DELICIOUS.

Scallops are really nice and easy to eat. They’re perfectly cooked and seasoned no matter you love SPICY or not. Try them together with their toppings too!!

You have the option of getting them fresh to cook with hotpot too but I especially recommend order them cooked because their seasoning is SUPER NICE.

OOPS!! Lastly, there are a lot of Asian drinks available to order. I got aloe vera and plum tea which are EXTREMELY...