Cambridge Brew House — Restaurant in Cambridge

We hired out the Locker Room for a gathering earlier this month, and had a great experience! Staff, both when booking and on the night, were very friendly and happy to help! In particular, thanks to Serena for answering all our questions beforehand and to Harry for looking after us so well on the night. We had a really great time.

The room is a nice size with plenty of seating/tables but also open space. We opted not to have the upstairs bar staffed so visited the downstairs one to order, which worked well and despite having quite a small party for the room size, we managed to hit the minimum spend for the room without any issues. I had been before but only in the winter, this time it was summer and we were able to use the roof terrace which was a lovely addition in the warm weather! Nice range of drinks available to suit different tastes, good speakers for the music and it's great to have the projector screen to display some photos etc (you just need to bring along a laptop with a HDMI port). There are railings and space to hang decorations (I believe the only rules are no confetti and nothing that will damage the walls). We didn't have food but a few of our guests, including vegetarian ones, did order some food whilst there and enjoyed it.

I'd definitely hire a room here again for future functions (in fact I'm already planning ahead for what we can do there next)! The only major improvement I'd like to see made would be the addition of step free access, as the two function rooms are both upstairs, and up a fairly small curved staircase at that. So do bear that in mind if any of your group has access needs. It's a massive shame that this lovely venue's function rooms aren't accessible...

TL;WR - Sunday roast missing components. No communication of missing food. Slow service. Puddle of tepid Bisto.

The Brew House used to be one of my favourite pubs in Cambridge. I hadn't been for a while and so my partner and I booked a table for two for Sunday lunch at 2pm. We ordered two beef roasts at a fairly steep £14 each (both the other options were sold out already) and waited about an hour for our lunch to arrive. What arrived was missing the Yorkshire puddings, which were listed on the menu and I'd seen making their way to other tables. There was no attempt made to let us know that we were getting an incomplete lunch, it was simply plonked in front of us and the server ran off before we could say anything. I got up and ask about this and was told "oh yeah, sorry. We should have told you we ran out". Yes, you should have and then maybe not served it. What we ended up with was a slice of meat and assorted veg swimming about in Bisto - £14 very poorly spent. We tried to use the new app to offset our disappointment with a time-limited (expiring in a week) £5 off voucher, but that was a non-starter too, with the voucher part of the app simply not working and the rest of the app being worse in every possible department. We paid through the app after it managed not to crash for a couple of minutes - including the presumptuously added and apparently mandatory tip - and left. I might not have written this review if this experience hadn't contrasted so harshly with my past meals there. The glorious home-made pies of 2014 are a distant memory and only meagre, bisto-soaked half-roasts remain. I won't be returning in a hurry and I just hope this miserly attitude doesn't spread to other...

We had a big family meal as a birthday surprise for one of the party and sadly had an all round bad experience. We booked this table quite a while ago yet somehow still managed to be, what felt like, last on the priority list. When someone finally came to take our order we found out that quite a lot of items were unavailable. That happens, not the end of the world, just not a great start with 4 of our party having to quickly pick something else. After we placed our order we were then told there would be a delay on our food due to a function going on upstairs... This should have been advised before we ordered, as half of us weren't having starters and, by the time the starters finally did arrive, were getting quite hungry and frustrated. One of the starters was missing and arrived after the others finished theirs. It then took a good while for the mains and these also came out in bits. By the time the last meal was served, the first had finished his. The waitress who served us looked like she was quickly dropping our food off before heading out, with her jacket on and sunglasses on her head. No offer of sauces, more drinks or apology of delay. No-one came once to ask if we were enjoying our food and we had to wave down a waiter to advise that 2 of the meals were actually cold and would need to be reheated. The burgers were tiny for the price and all of the chips were luke warm. If you're paying £18 for a burger you'd expect a decent sized burger and hot chips. The flavour was there, which is why I'm giving two stars instead of one, but the size was lacking. It's such a shame, as we picked this restaurant based on good ratings, not living in Cambridge ourselves, and were really...