Pizza Hut Canterbury — Restaurant in Canterbury

We ordered 2 Sizzler pizzas from pizza hut today and they tasted both different when we tried it. When we called the restaurant, a lady named Alex was extremely rude about the whole situation. She delivered a new pizza in exchange for the old one and then called us saying we ate a few slices from it. I don’t understand how can someone figure out they taste different without eating it. But i think this lady would have some super powers hence according to her we shouldn’t have eaten it and reported it before. She also mentioned that they will never deliver to our address. Also this kind of behaviour is so unprofessional, rude and unwelcoming. No wonder you have such bad reviews on your page. I’m just giving the benefit of the doubt that maybe she might be having a long day. But this is not the way you handle your customers. I am disappointed.

This is the worst review I would have given someone but I felt so bad about the whole situation i had to write about it. We used to love this pizza from Pizza hut but reconsidering...

Very underwhelming experience - we arrived at 2 to have the lunch buffet, which finishes at 3. The pasta was empty when we arrived and was not filled up again, despite us asking a member of staff and them saying it would be 10 minutes. New pizzas came out frequently, but were barely warm and very greasy. The tables around us were left dirty, the toilets were grubby and the handles were falling off, the place needs some love and attention. I tried to find a waitress and for a good 10 minutes all the staff had disappeared, leaving a long queue of people waiting to be seated at the door. The only good thing was that you get a discount if you have a...

The pizza was dreadful.

My partner and I ordered a couple pizzas and sides to share between us and only one side ended up eaten. This was due to the pizza tasting plastic and of worse quality than i'd expect from a £1 frozen one in a supermarket, so much so that one slice was enough for the pair of us to put it back in the box and have to make something else. The breaded chicken, tasted of nothing but raw flour and was equally left to one side. The only redeeming factor was the cheese triangles.

In the end I've basically payed £30 for 8 fried cheese bits and a single slice of poor pizza.

first time i've used pizza hut,...