I went with friends to get a cuppa after shopping as we had parked close by. I was reading the information signs and a member of staff went out of their way to avoid my existence. You know the obvious deliberate attempt to not acknowledge someone. Deliberately unfriendly. So we sat outside and waited for table service as it would seem that that was what were expected to do. Something sticky was on the chair I had sat on and I peeled myself off and as no one was even acknowledging that we were there. I went inside to enquire. I waited at the please wait here sign. There was a guy at the bar doing nothing! and when he noticed me looking at him he ducked down behind another part of the bar. The original staff member and another repeated the blanking process. Eventually the original member of staff came to see me and acted like she had never seen me before and spoke to me in a condescending manner. Told me to download an app as they weren't doing table service outside. I informed her that I did not want the app on my phone! She then said that would come and take my order. like she was doing me a favour!

Just bad and unfriendly! I walked out in my sticky trousers and we left! She did try and following asking what the problem was. If she didn't understand where she went wrong ignoring me and speaking to me in that manner was going to irritate, I was not going to explain this to her!

We had had a nice day out in Carlisle shopping and lunch etc and this would have soured it had we not gone into Morrisons for a cuppa.

And they were lovely!