REX BOBA — Restaurant in Carlisle

Got two drinks for the children. They got in the car when my daughter hit the X on the sealed top the straw went straight through the rest of the sealed top came off splashed all over her. She panicked and dropped everything in the rear of the car. When I phoned Rex Bobo and explained She would replace the drink and when I asked what about the interior of the car, she said there's nothing I'm going to do about that. I can't discuss this anymore and told me she was hanging up.! So now I have no drink no replacement and a valeting bill

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It's very clear from the packaging in the photo that the lid is not sealed on properly I did say this during-our conversation. Finally, I have an autistic child in the car and the last thing I'm gonna do is raise my voice. But IIt's very clear from the packaging in the photo that the lid is not sealed on properly . I will pay to get it interior cleaned if you don't pay the bill I produced to you then county court action...

I don’t rate the milk tea here at all. I drive quite far to get a good milk tea usually but this one is local so thought I would give it a try. I wish I hadn’t in all honesty. The original milk tea tasted like pure sugar and the tapioca was undercooked and hard. Not an authentic recipe and you have to ask for dairy free. I understand that there are long waits as it’s busy but 15 mins to get two drinks is a bit much. Surely there is a way to improve this. On the plus side the staff were nice and it’s a good setup but I won’t be back as the...

Not very authentic bubble tea. Moved from Newcastle to Carlisle around a year ago, was really excited when I saw a bubble tea place here but unfortunately even the fruit teas are lacking in contrast to the vast majority of places I've been before. Tastes more like syrupy juice, rather than bubble tea. And the typical bubble teal seal that is satisfying to pop (and a big part of bubble tea imo) is not there either, using additional plastic instead. The service and atmosphere are decent though, but I wouldn't go again...