JK's Pizza — Restaurant in Carrickfergus

In summary:

Excellent!

The gentleman who served me was very pleasant and helpful - the food was excellent (I'm usually disappointed by takeaway food) - and my order was ready when I was told it would be. Additionally, the premises were attractive and very clean. I will definitely be back, despite driving from Islandmagee (I generally prefer to collect as there's less worry about it getting cold!)

In detail:

These were the first pizzas I've actually really enjoyed since Whitehead's Little Pizzeria (which had a wood fired oven) closed several years ago.

I'd actually ordered a cheese burger for myself and chicken burger (pleasantly and surprisingly spicy BTW) for the missus, as we weren't expecting such good pizzas!

We bought meat feast, pepperoni, and Hawaiian.

Now struggling to finish my burger because each of the pizzas was so good!

Beautiful base and crust (this is what usually lets pizzas down, imho at least) - and, on opening the box, my wife's second comment was on how generous the toppings were.

Her first comment was how good they looked - I hadn't even waited to see her open the box as I didn't expect to want any!

To top it all, the food was ready at exactly the time I'd been told when I phoned my order in - he was literally packing it up as I walked in on time (he'd told me 15 minutes and I arrived dead on 15 minutes later - I had only tried JK's because Whitehead place was closed. I am very glad I did.

I will definitely be be going back - more than worth the drive.

The interior decor looked very good, and also very clean.

I did accidentally make myself look a bit cheap - I usually make a point to tip around 10%, especially now, when covid has been so hard on the restaurant business for the last couple of years.

I'd left the tip and was about to leave with my order when I realised I'd forgotten to get the kids coke - and then he wouldn't take payment from me for the cokes!

All in all an excellent experience in all respects - I would have no hesitation in recommending this restaurant to my family and friends.

We don't buy much takeaway food, once or twice a month, but we're getting some decorating done and it just wasn't convenient to cook - and while the kids are always happy about getting take away, I am not usually a fan.

JK's was an exception to my usual experience and I will definitely...

Tried talking it out with the owner but got nowhere. When I received food that immediately made me sick I informed them, as soon as I ate it I was violently throwing up. The container the wedges and chips were in were both crumbling, it looked like it had been in the trash already. I hadn't looked in the container until after when I ate a wedge with the containers crumbling parts on the bottom, then checked out the container. The pizza was also questionable. I was just told the food is cooked fresh to order, an ungenuine apology and then it was left at that. I asked for a refund and was going to bring the food back after I was feeling better the next day. Really poor customer service as I'm now being ignored and there was no concern for making two customers ill.

I really don't like to complain but there was no way I was going to just accept that. Definitely won't be back but I honestly don't think the company...

Food is actually nice and I’ve used jks for quite some time which is why it’s so unfortunate that this is a negative review. I had placed a order and had missing items so I tried to ring back and at that point they had closed (I rang as soon as I got my order and opened it) but no answer which is totally fine but I was working all day today and couldn’t ring to let them know so I’ve just came home and rang them and they where rude and said I never tried ringing them last night and they...