Mr Chan's Restaurant — Restaurant in Charnwood

I left it a few days after our visit before making this review, to give me a little time to calm down. Over the years I have attended many Chinese buffet restaurants. Some great, some good and some not so. This restaurant is in a different category. Meeting up with family and friends we chose to meet at Chans. Buffet was just under £15 per person on Sunday lunchtime. Bad choice, couldn't believe it was my idea. Restaurant is upstairs which was the first minor problem as one of us has mobility issues. We entered the restaurant and we're shown to our table. Ordered drinks. All soft drinks, Coke and diet Coke. We chatted for a few minutes and our drinks arrived. Now time for food. First thing I noticed was the empty pans. Fine if you want plain rice or stewed aubergine but I like I think most people in the restaurant wasn't interested in the aubergine. No ribs, no duck pancakes, crispy chicken in batter with chilli which looked OK but was too hard to eat, solid rather than crispy. Sweet and sour chicken, small chicken balls in sauce. Looked OK but on eating the batter was rock hard and there was more batter than chicken. Prawn toast was nice, probably the nicest thing in the restaurant. Prawns with no batter in a type of sauce. I don't know what sauce, I don't eat prawns. Well actually I did eat prawns and toast as these items were OK. Chips, how can chips go wrong? I don't know but they just did. Noodles were pretty tasteless with a plastic type of feel. Chicken on skewers looked great but looks were deceiving. My wife said that they tasted like soap, daughter said that they taste wierd. I tend to agree with both. Chicken curry was OK ish. That covers all of the mains with exception to the soup. We didn't try the soup. Dessert... Dessert was a tupperware tub filled with jelly cubes. Some chunks of pineapple on a plastic tub and a 2 litre tub of ice cream (TESCO I believe). This wasn't in a freezer, just stood on the table with a help yourself spoon. There was some blackcurrant boiled sweet lollipops. Then a few pieces of banana fritter was brought out. The tray had about a dozen pieces about an inch in length for the whole restaurant to share. There was definitely more people than bananas. After the disappointment of main course followed by the disappointment of dessert came the bill. £3.80 for a Coke. Not even sure it was really Coke, it amen from a pump so don't know. On the way home from the restaurant, an hour drive. We were sitting in McDonald's eating a double cheese burger costing £1.50 and saying that the food was better in mcdonald's and that we wish we had met up there. As a group we would have saved over £100, maybe more and would not have been anywhere near as disappointed. Long review. If you skipped to the bottom without reading, the point of the story is NEVER VISIT THIS...

Really amazing food here! I really enjoyed everything that was brought out to the table. We went for the Set Meal D which included a variety of starters for each person 3 dishes from the set meal menu (for the 2 of us) and a platter of fresh fruit! I understand these are difficult times for everyone in every profession however if my food is taking a while I would still expect someone to let us know whilst they're passing by our table that that's the case. I've also realised that the waiter who served us didn't exactly know what was included in the set meal as once we've finished our main meal we remembered that there should also be a fruit platter and when we asked him about it, he didn't know about it at all. There also seems to be a bit of lack of communication between the staff members as we asked the waiter, who brought us our food, for some more water but because he was busy he told us to ask the other waitress instead who was also busy clearing tables at the other side of the dining room which meant we had to wait another 5 minutes with empty glasses to get her attention to get some drinks as approaching people is now very frowned upon due to Covid-19. Besides that, it was still a great atmosphere. I would definitely recommend to go there and will hopefully manage to come here again myself soon too but there is definitely place...

Came here with my family for the Sunday Buffet (all you can eat), and was very happy with the quality, especially after seeing the somewhat low ratings prior.

Overall, the buffet was good value for money. There was very much a "Quality over quantity" feel to it, in that there wasn't a vast range of dishes on offer, but the ones they presented were cooked to a great standard. Some of the dishes included more expensive options that you wouldn't expect to see in an all you can eat place for £16.50 per head, such as peeled king prawns, crab claws, and crispy shredded beef.

Their range of starters was good and high quality, including prawn toast, spring rolls, skewers, chicken balls, and dumplings. The mains induced fried noodles, fried rice, sweet+sour chicken (still crispy even after being left in sauce), crispy shredded beef, chilli chicken, prawns, beef with black bean sauce, and a few other things. All very popular dishes cooked very nicely.

The atmosphere was also very nice, and the service was friendly.

Would highly recommend for the Sunday buffet. I haven't been yet for the regular menu, but I would imagine it would be of a...