Tarboush — Restaurant in Charnwood

We visited this restaurant today... We was with some family members who lived locally and two under 2 years olds.. seemed quiet impressive when we walked in. Shortly after being seated with a five minutes we had 3 waiter approach us to order food we only just sat down. Never the less we continued to order our food as they seemed to be very persistent about ordering. The food came it was pleasant not the best Lebanese I've eaten but pleasant enough. As we eating and talking to each other we notice our drinks disappeared off the table one by one, my brother went to the toilet and his drink was gone he said I didn't even finish it. The female waitress was taking our unfinished drinks off the table.

When it come to paying the bill I kindly went over and spoke to two younger members of staff explained my concern they were extremely apologetic and said they will bring the bill over and will address the matter. Few minutes laters a raging manager comes over raising his voice saying this doesn't happen in my restaurant I will check the CCTV, I stressed I had no reason to complain but before you take anything off anyone's table it's common courtesy to ask if your finished with it. He went on to say iv give you 10% discount which doesn't even the cover the costs of the drinks. He was extremely angry and unprofessional then to top it off he drags the waitress over the table and said she said she never took our drinks, so who did? Disappointed in the customer service his attitude ruined our evening.. if that's how you want to speak to customers I suggest you stay in the back and let someone else deal with the matter. I notice how disorganised...

Right…they say you never get a second chance at making a first impression, and that’s so true here. Went here for a friend’s birthday as I’d heard good things about it so I was eager to check it out. What a total disappointment. Don’t get me wrong, they were very welcoming and the staff were friendly but that amounts to nothing if the food doesn’t live up to expectations. Having had lamb tagine before elsewhere, I automatically ordered this here because I knew it was the kind of dish I’d like. What turned up was very poor indeed. A small dish of overcooked dry and tasteless lamb with hardly any sauce is what I got. That was accompanied by a dish of dry tasteless cous cous….!!! I tried to mix them both together to try and improve both but dry cous cous mixed into a dry main dish just doesn’t make for a very pleasant eating experience I my opinion. Having had that dish before elsewhere, where the lamb was tender, flavourful and with plenty of sauce, I know what it should be like…and what I got was not it…!! Bad night…? Maybe. Either way, they won’t be seeing my custom again. Sorry Taboush but you need to really up your game in todays competitive market where there are lots of places offering good food at good prices. Sadly you’re not...

Called in on a whim and were greeted in a friendly and warm manner. Despite not having a reseveration we were promptly seated.

Nice feeling inside, and decorated as you might expect. The food we ordered was nice, and reasonably priced. The staff who greeted us and waited on us were all very friendly.

The menu felt like a menu you'd expect to see in Gordan Ramsey's Kitchen Nightmares (not meant in a bad way), where its just perhaps a bit too long, where he then simplies it, reduces it down, and focuses on several really good dishes rather than lots of variety. I think that would work here, as most of the dishes are typically either chicken or pork, its not entirely obvious (to my uneducated self) what the real differences were.

The only other criticism I would have were the table clothes. There were there, and they look really nice, but they had all been covered with a clear piece of plastic to protect the material/keep it clean, and make it easy to clean down. I fully understand the mentality of this, and the convenience for the restaurant, but it doesn't look that great.

In short, nice food, reasonably priced, and I would...