Tiptree at Bond Street — Restaurant in Chelmsford

Disappointing. Had been excited to try this. Took a friend. As vegan a booking accepted but they don't usually. When I asked about vegan options I was told I can make suggestions of what I'd like as they dont have any. So I called back after confirming date my friend avail and this the staff made a note of my booking but didn't ask me about vegan options I wanted, so I said simple things like hummus, falafel, avocado. Lady said they do these so I said I don't mind their vegan option but was told to make suggestions. Told for pastries they have flapjack and a cake. Anyway on the day they didn't seem aware of my booking. But they had vegan option of avocado and chutney on the day. I assumed this was 2 sandwiches but was one. The only option too. I felt in this day and age that was limited and felt misguided by phone calls. When food came it was below my expectations but perhaps that's my fault. Not finger sandwiches, not sophisticated. Just one flavour chopped in quarters. The vegan cake was nice and moist but no flap jack like told on the day and before, just like a tiffin square which felt like it was from a multi pack. Scone was OK but staff not generous only gave one vegan spread or vegan cream despite asking for both. Staff got my friends veggie option wrong but felt like we were wrong for them not understanding the order they had written. Despite that with a friend, had a nice time chatting away. Liked my iced coffee and liked the recommendations made by staff on my drink. I just wouldn't recommend it to anyone. We came from chafford hundred and felt like I was more in a canteen or IKEA setting frim.the quality of food and service. Not what I was hoping for from Tiptree. Was guided to a 2 seater table yet other groups of 2 allowed to sit at a table for 4, so did ask to move. Not what I expect from an afternoon tea, not in Chelmsford and not from a recognised company like tip tree. Shame as had it been good would've have returned with family and other friends. Luckily not pricey so maybe I should have looked at that 1st and then known. Other clients seemed happy so think not just for me and what...

Tiptree at bond Street is a gorgeous place to visit on the ground floor. It is vibrant and the walls adorned with their amazing products. Unfortunately, once upstairs it looses its charm. We visited for afternoon tea and were seated promptly. What I love most about the afternoon tea here is that you can choose which sandwich you would like. Many a time I've left sandwiches because they were not ones that I like. This is great for reducing food waste. The scone was perfect and warm 🥰 My afternoon tea was gluten free and the cakes offered were typical and nothing exciting. Carrot cake and what seemed to be a shop brought cherry bakewell. It completely lacked imagination and any effort! My daughter had a gorgeous slice of chocolate orange cake and banoffee tart which left me feeling slightly envious with my bland offerings. I would visit again for just the scones but would not recommend the full afternoon tea for anyone gluten free. I have been to several local venues which offer...

Visited Tiptree at bond street on a Sunday morning around 11.10 hoping for a breakfast, now considering shops etc do not open until 10.30 on a sunday why do they stop serving breakfast at 11am?! Tiptree really needs to look at changing this. the food itself, was ok just very basic not really the wow factor that the place suggests, the tables felt a bit dirty and sticky and the coffee was so bitter it was un-drinkable. The service was again basic and very lacklustre, I eat out almost every day and it amazes me that companies and employees fail to uphold even the basic customer service, the standard and competition is too high now for companies to get away with poor service and you simply will not survive if you do need get this right. So disappointing, I visited this place in its first week of opening and it was a great experience, unfortunately it looks as though complacency...