Chop Suey House — Restaurant in Cheltenham

Staying in the area, arrived late all hungry. Absolutely vile. Made quite a big order, asked for sweet corn soup and got given chicken and sweet corn which mean the vegan couldn’t eat it, chips were undercooked, asked for crispy beef and got given crispy seaweed, small portion of sweet and sour sauce which was extremely watery and tasted like dishwater, non of the dishes we ordered had any flavour, vegetables undercooked and vegetable dish tasted like wet dog, found hair in two of the dishes. 15 minutes after trying to eat two of us experienced extreme bout of squits which I am hoping doesn’t last all night and continue into tomorrow as we have a funeral to attended which we have flown a long way to do so. Returned all food as they agreed to refund over the phone but then was unable to do refund on his machine..apparently. Soo disappointed I have absolutely no idea how they have gotten good reviews. The only thing that was consumable was the cans of drinks and fruit shoot that...

Food quality was generally poor and noticed when we got home some of it was missing. The online menu is very wrong as many of the items on it apparently ‘don’t exist’ and prices are more in the store.

Also ordered banana fritters which were meant to have come with a maple syrup - what we got tasted and smelt very alcoholic just like some sort of liquor which was strange.

Customer service was friendly however, shame the food and order issues ruined the experience.

4/10 Stars

Incorrect Order Outdated/Incorrect Online Menu Mis-stated...

I live locally and have started using this takeaway, the first couple of times the food was good,then it started to go downhill, I had ordered a dish which I liked so I ordered a large portion along with chips,after querying the price,which seemed wrong I took my food home, even though I only live five minutes away the meal was lukewarm, and a bland taste, the chips,ok they were hot , looked like though they had been standing for a long time,dry was not the word, the meal ,got thrown away, again dry, will be...