Frangipani Spice Lounge — Restaurant in Cheltenham

Scammers! AVOID AT ALL COSTS! Went here during Race week. Multiple things wrong and WEIRD Put water bottles on table with tiny label that you could hardly read saying ‘not compulsory’ obviously done so people open the water without realising and then have to pay £5 per bottle! none of the waiters or waitresses understood what we were saying, asked for multiple things e.g spoons (who eats curry with a knife instead of a spoon?) got ignored or given the wrong thing multiple times. -asked for tap water for the table multiple times, when it came we only got 2 glasses even though there was 3 of us. Also got given random mismatched wine glasses to go with our overpriced wine, when we asked for the bill, had to ask multiple times! got charged £40 for a supermarket bottle of malbec that usually costs £38 for a whole case! ‘Festive menu’ was just half of the items they usually have with a huge price increase to grab money out of the races! -prices put up majorly for race week, I wouldn’t even pay half price for the awful food they served us! Oily and looked like it had been reheated, could see the hardened skin on top. chef came out in disgustingly dirty chef ‘whites’ that looked like they hadn’t been washed in weeks! I could go on forever about how bad our experience here was! Either the good reviews are fake or they just skimped on everything for the races to try and get money out of...

I normally never leave bad reviews, but unfortunately this place is the most disappointing food and depressing ambiance with a pricy menu.

First off, the pictures you see in the Google reviews are outdated as they have downsized and there is no outdoor food option available. Honestly you won’t even find the place as it’s in the basement floor with no signs of clear visibility.

The Indian food served is abysmal in taste there is only two people for the entire restaurant, one serves the food and the other cooks. They had no customers on an weekend evenings while the opposite restaurant and the park was full, literally it was just my family in the entire restaurant, that should have been our first sign to return back but I had paid three hours parking and though of risking it, but it wasn’t worth it.

Please try the other Indian restaurants like Bombay or Everest which is far better. Or just go to Weatherspoons or even buy ready to eat Indian dish from Tesco freezer you won’t be...

went for dinner around 10:40 pm with friends. restaurant was closing was closing at 11 which we didnt know. the waiter was very rude and told us dont forget we are closing at 11pm. we asked for the food to make extra hot but reply he gave was choose from menu THATS WHAT WE CAN DO. we asked for the manager and he said he is the only person here and walked off from there without checking if we need anything else. later we complained to the manager about his rudeness. but he was arguing there as well. we completely spoiled our day . and i felt very embarrassed to take my friends there. very poor and shameful customer service was given. no apology at all. thats the worst ever restaurant experience...