SOHO Coffee Brewery Quarter — Restaurant in Cheltenham

Food was really nice however, some staff seemed very unprofessional. They were messing around and chatting when they were meant to be serving. Wiping things on each others faces/hair and laughing about it. Customers were being ignored when waiting at the till as staff were not paying attention. They got our order wrong - made me the wrong smoothie however I did not want to complain as I did not want a whole cup of smoothie to be wasted but they were not listening when taking our order which led to this mistake. Smoothie and milkshake came in a plastic cup despite the fact we were eating in and they had plenty of glasses behind the counter.... great for the...

1 star less because they “don’t take cash” if I hadn’t had my daughter with me who I was treating for the day I would of taken my business elsewhere. However, once I paid with card. My coffee was lovely, well presented and tasted nice. Daughter had a humongous chocolate milkshake, which they kindly put into a takeaway cup so we could actually leave the shop before nightfall…. My friend did ask for a mango & ginger slushy (I think) which they didn’t have any of. It was alright, but probably try another coffee shop next time we...

Lovely place with good coffee.

Don't understand how people in the reviews are complaining about paying a fiver for a toasty and half that for a tea - businesses have overheads! If you don't like it, stay at home and make it for yourself. These people need to remember that you are paying for the convenience, atmosphere, facilities, and the staff that are serving them, not just for the bread, sandwich fillings, and water.

Rant over - keep up the...