So I went Bicester Village for the Outlets yesterday with a friend. After shopping all day, we were very hungry and wanted to end the day with Nando’s which is always a safe option for us. We called to find out the waiting time (as we’re both from London and we are use to long waiting times). The wait was 15 minutes which was great! They have a Sainsbury’s car park right opposite which you can use to park up until 10pm as long as you buy something from Sainsbury’s too (2 hours free parking). So we went in and sat down just before our 15 minutes was up. It’s a small restaurant with two floors, and we were sat just by the doors. The weather was freezing and it was pretty cold where we were sat. Each and every time someone walked in the cold would literally hit my back. We ordered our food as we got in because we both knew what we wanted and we were starving. I kindly asked if we could be moved and we moved a few tables down which was a little warmer. So we were waiting for our food for a good 45 minutes. I could see it was cooked and waiting to be dropped to us at least 10 minutes before we got them. There were enough staff and it wasn’t really that busy. So I don’t think their was an exception. The two tables by us also asked where their food was as the lady said all she had ordered was butterfly chicken and she was waiting for half an hour. The waitress checked and bought her food over straight away- the guy complained that it was ready and nobody bought it over. Which was also the case for us. I also realised they were very short on sauces- I also have a picture of this. I didn’t like the service here at all, I have been to much busier Nando’s and have always had a better service. The food and brand is what takes you there, its a shame.