Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
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Called here for lunch for family including 1x 8 year old. Asked for a Ham on White with barbecue sauce. Woman serving brought out a piece of a cob about 3 inch in length then proceeds to cut an end off. I asked if she'd picked it up from floor and having a laugh, it was miniscule and looked disgusting. Told her to get a fresh piece out, 6 inch, she then started to spoon on tuna even after saying we asked for HAM and barbecue sauce. It then got complicated as I asked for ROAST CHICKEN ONLY, also on white. Do you want cheese on that. No thankyou just ROAST CHICKEN PLEASE, but she still put cheese on anyway.. oh dear. Even the man before me looked disgusted. Come on SUBWAY get your act together and train some staff that understand how to listen to customers requirements otherwise you are going to lose your customers. As a family we have used Subway on a regular basis and would like to continue doing so but if thing don't...
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So lastnight me and my partner come for some tea at subway, first attempt was meant to be a tuna and cheese toasted it come and it was stone cold the bread was soggy and that wasn't from the toppings it was just ridiculous and not fresh at all, tasted off like it had gone sour and it was stone cold. Took it back for a refund wasn't aloud a refund just re made the sandwich which then came and that was the same the tuna or the mayo was off something was definitely odd about it, since coming home after having 4 small bites and I've been violently sick for 10 hour along with other symptoms so I'm assuming this is food poisoning so I'd strongly avoid going there. Incompetent and rude manners from...
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Poor service here today
Went up and specifically said I wanted a mega melt, they started to make it and started to add other items and I said mega melt. Eventually they did a mega melt (yes subway do breakfast all day. I’ve ordered this at this location and others at various points through the day).
Toasted. Then added some salad and sauce.
Went to pay and they tried to charge me more as a different sub when the sub they made was the mega melt. I turned around and said no thank you and left. Why agree to make something and make it then try and change me for a different item? Either way that’s not fair. Not only did they throw the sub out but it’s a waste of...
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