Guchhi India — Restaurant in City of Edinburgh

Wow, where to start… you will see a sign that reads kids eat free on a Tuesday. Bank this for later!! So on entry at 8pm there were 2 people eating and when we asked for a table the waitress looked surprised!! 1st warning sign. Then we sat and a chap came over for the order, turns out he was eating on the table occupied and was still eating while he asked for the order. After we ordered (2 adult mains and 1 child) he offered us 2 popadoms, we said yes. Also ordered some drinks, they arrived swiftly along with 6 popadoms and 6 condiments. The popadoms tasted like they were not fresh but ok. Our young son wanted a butter chicken and my wife and I ordered chicken tikka curries. After an hour we were still waiting for the food and when it can we were shocked to say the least, the butter chicken was a curry with a slab of butter dumped on top. The naan breads were literally dripping with butter, I mean dripping to the point they were soggy!! We were a little shocked and embarrassed at first. Then our son tries the butter chicken after I scooped the slab of butter off, it was hot, spicy hot and for anyone who knows a butter chicken this shouldn’t be the case. After a short while we realised no one would come and ask if everything was ok, standard in most average restaurants!! I decided I would go and find the staff, she was hiding behind a wall in a stock room on the phone, I asked her to swap the naan as it was not edible, she looked at me like I was an alien and went to replace it. Eventually it came back and was 100 times better. We finished and asked for the bill. Now, we eat out a lot and we simply couldn’t believe the bill!! £73 for 3 curries, ( one not touched due to the heat) but where was the kids eat free? That’s not the best bit, oh no…. They charged us £1 for the 6 condiments each and 6 popadoms we didn’t ask for!! That’s right £12 for what we were told were 2 popadoms!! In addition they charged us for 2 rice, we ordered 1. The waitress came over and I complained about the butter chicken, the naan breads and the condiment’s/popadoms issue, she went and got the manager and I explained we would not be paying for food that was not ordered or edible. Also when asked about the kids eat free he simply said no they don’t do it!!!! As you will see from the photo it’s advertised in the shop front!!! Eventually we paid £40 reluctantly as the food we did eat was poor, the replacement naan breads were nice and the drink also ok, although I ordered a bottle beer and they gave me a draft beer pint, almost forgot about that, I got charged the extra for that too!! All in all, the food was poor and the service worse. Avoid this so called “restaurant”. It’s shocking and you will feel like you have been mugged once...

Last night we went to guchhi, Indian restaurant, having read an article in the Edinburgh food and drink brochure. We also wanted to use our meerkat 2-4-1 deal. There was no one there on arrival at 8pm but customers slowly started coming in. The waitress knew nothing about meerkat deals and also didn’t understand some of our questions about the food. This was supposed to be a fine dining restaurant. We definitely don’t agree with this claim. Our naan bread was lukewarm and when we mentioned this, nothing was done. The lamb biriani was also very greasy and we had to pay an extra £1.40 for a small dish of raita. None of the food was good value. We were so disappointed, having read such a good write up. We’ve now read other reviews, some of which weren’t good. We just wish we’d done this before we booked, as we wouldn’t have gone there! When we went downstairs to the loos, we found the whole area, including the stairs not very clean. Heaven knows what the hygiene rating is? If the manager reads this review we hope he does something to improve all the things we’ve mentioned, which nearly ruined our evening. We haven’t exaggerated anything here and found it surprising that some customers said it was the best restaurant they’d ever been to! It’s a shame we’ve had to do this review but we felt it was important. We don’t live in Scotland, but if we did we’d never go to this...

My experience with this restaurant was disappointing all around. I ordered takeaway from UberEats and we received our food 2 hours over our delivery time.

There were no messages or text or any sort of communication about why our order was so delayed. My partner had called the restaurant after an hour and a half of hearing nothing about our order, and the restaurant didn't pick up which was concerning. I checked back in after 5 minutes and I was able to get a response and was told there was a mishap with our order and it shouldn't take much longer than 20-30 minutes. It took another 45 minutes.

After we received our food, we were very disappointed in the quality of our meal. We ordered two chicken tikka masalas with rice and garlic naan. All of it was absolutely tasteless, as if it had been watered down. It's as if there were no spices...