La Viola Cafe & Bistro — Restaurant in City of Edinburgh

Ordered on Deliveroo, and still awaiting delivery of food 45 minutes after expected delivery time. Called restaurant 3 times and told it was on the way on all occasions. On the last time the restaurant even hung up the phone on us. As it’s the restaurant providing delivery, I would expect a more upfront and honest approach. If it’s going to be delayed, just tell us. I’d rather know it’s going to be delayed rather than told it is on the way which was clearly untrue on at least the first call.

Will update on quality of food once arrives, however at this stage I’m not holding out hope as it’s been over 1 hour since ordering.

UPDATE

Food arrived just after posting. Spoke to the delivery driver who was super sorry. Food came packaged well, however coffee was spilled everywhere and could feel it was cold when taken from the driver.

We had a full breakfast, eggs florentine and some french toast. My full breakfast was cold, one egg was cooked well however due to the wait the yolk had gone solid. The other was over cooked on the bottom and cold/almost uncooked on top.

Sausages were nice, thick and of good quality as well as the black pudding and haggis which were nice and spicy! Beans were standard, as were the mushrooms. Toast had gone soggy.

The eggs florentine were tasty however due to the long wait the poached eggs were not runny which was disappointing. Hollandaise was okay and the salmon was okay too.

French toast was lovely, sweet and even with the wait was still tasty.

Overall, not the best and wouldn’t return. I expect that it was a bad day due to a busy Saturday especially as all of the reviews are really good which is initially why we ordered. Shame as for the price this could have been...

Excellent food. Owned by a Turkish gentleman. The place is often busy, especially at lunch time. Rightfully so, the food is fresh and delicious. The central location means many people locally on their lunch break come in for a takeaway lunch too. This is a hidden gem, easy to walk past, despite the yellow colouring, but the food it's something else. Good service. The high customer demand and food being prepared fresh can incur a slight wait, even a wait for a table first perhaps. However, completely worth it in my opinion. Tbe staff appear to value the customer's. I think there are likely quite a few regulars. I thoroughly recommend visiting cafe la viola. It's cosy but not small. The layout is a long narrow way, the seating is deceptive, holds more customers than perhaps assumed. The menu is varied, pasta, toasties and their soup is spectacular. There are freshly baked scones and other tray bakes available. The coffee is superior, however there tends to be too long a wait for the coffee, or its just been my timing. There are toilet facilities here also, I would guess the entrance is disabled friendly, however inside I wouldn't be confident in saying that there is disabled seating available? The tables are rather close together, however, I believe it would be easy to arrange suitable seating pretty quickly? I guess it's something I'd recommend checking prior to visiting. As I wouldn't like to say for sure. The customer satisfaction they strive for I don't think it would...

Without doubt the very best bistro/cafe I have had the privilege of visiting in the centre of Edinburgh. A menu which provides choices to suit all tastes, dietary intolerances, appetite sizes and special requests. Brunch/lunch options include tastiest smashed avacado with poach eggs on a choice of breads/muffins/crumpets and cooked to perfection, imaginative fresh salads, generous wraps served with fries & salad, homemade pasta dishes & fluffy pancakes served with healthy or unhealthy alternative toppings. Added to this impressive menu are a vast number of homebaked items/sweet treats, including sponges, biscuits, baklava, cheesecakes, gatteaux, pastries and traybakes. As well as savoury, sweet and plain scones, with unusual ideas including fig &blue cheese and fresh strawberry, blueberry. Even more notable is the attentitiveness of the friendly, personable, patient, good humoured and extremely diligent staff. Serving with a smile, they are clearly determined to ensure that customers enjoy their experience. The manager, Ishmel (?) is so incredibly caring and should be very proud of his achievement. All in all a fabulous little place - I just wish it was open...