We have been regulars here for many years but never again! Made an online order at 16.30pm which was accepted at 16.43 with scheduled delivery 17.56. That came and went and at 6.20pm we phoned to be told it was on its way and would be 5 mins. 18.56 came and went and we phoned again. Not at all helpfully and actually laughed when he said it had been delivered to the wrong address. He said if we came to the shop and made a fuss he would keep our money! I accept it was a human error but it is how they respond to this that matters. Whilst in the shop someone phoned to say they lived a few doors from us and their daughter took it in which now 2 hours after delivery was most convenient! How did they know it came from there? Then the delivery driver came back and said he delivered to the right number but the wrong street. So either they make a lot of mistakes or tell a lot of lies! I know what I think and I won't use them again if this is how they treat their customers.