The Anecdote Bar — Restaurant in Coventry

Very disappointed. Called three weeks ago to make a reservation for a large party of 30 people with preorders was told that this would be absolutely fine and that the manager would send the menus to make these preorders the following Monday when he returned from annual leave. A day later received a call that the chef was refusing to fulfill this booking unless we did a buffet which would be £25 per person for a curry. This seemed very expensive for a basic curry when mains are usually around £15. The chef then said if we gave enough notice they could do the preorders but couldn’t guarantee it would come out at the same time. I was happy with this and told to wait for the manager to send preorders over… these never arrived so 8 days after I was meant to receive the menus I called and spoke to Connor the manager who said sorry he’d need to confirm with the chef again who was of on annual leave now for a week. I explained we needed to know asap as we would struggle to get the preorders in on time without enough notice as it’s 30 guests. Was told I would recieve a call the next day once they spoke to the chef… shock… this call never happened so I called up and was told the manger had gone home for the day and would be in touch tomorrow. Then recieved a phone call today that the chef was not happy to fulfill the booking despite this already being agreed we are now left with very short notice to find an alternative venue that can accommodate our booking. Something that had we been told no upfront rather than passed from Pilar to post we’d of been able to sort weeks ago. The whole standard has been incredibly poor and frustrating. Last year we had the same booking, date, time, amount of guests and the venue was absolutely fantastic at looking after us so I can only assume there is new management...

Not a great experience, ordered food around 10 minutes after 2 other customers who received theirs in good time At the time of my order, told there maybe a little delay because of friers being serviced, not an issue, then 30 minutes later 2 more customers came in and ordered to get their order 10 minutes later but for me still no food, when i questioned this i was told there had been an error with the system and my order hadn't gone through even though payment taken and 2 before and 2 after hadn't had an issue, wasn't impressed with this and not the best Halloumi...

Such a poor experience here before the football match. We waited over 30 minutes to get served a drink and queue wasn't even deep. All staff going pace of a snail. No urgency or pace to go at any reasonable speed. They all looked new and inexperienced, purposely looking away from guests. Even the manager (I assume she was the manager) showed no urgency. We had to ask for someone to serve us. Wanted a pint but after waiting for so long we only had time for a half pint before rushing for the game. Would be in no rush to come...