Smith & Western - Tilgate Park
Smith & Western - Tilgate Park things to do, attractions, restaurants, events info and trip planning
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My partner took me here for a surprise, which makes life difficult as I don't carry my allergy meds with me. I was nervous about what foods I could eat as menus only list the 14 allergens listed as concern by the government. My allergy does not fit the list as I have a pepper allergy, this covers chilli peppers, Bell peppers, paprika, chilli Flakes, black pepper white pepper, all pepper dirivitives. Our server spoke to the kitchen about my allergies and came back to tell me due to my allergies he was going to send his manager over. After chatting with Luke, I was put at ease, I explained all and he totally understood my apprehension as he too suffered anyphalaxis due to a food allergy. He asked me what I wanted and said he would speak to the chef and see what they could do. They were great I could have what I wanted no missing out, as the chef would make my ribs plain without glaze, they provided a sauce in a pot on the side. Luke was also on hand with antihistamine if I needed. I cannot fault the service. I have never been to a restaurant unprepared and the restaurant put me at ease and go above and beyond to cater for my needs. I will definately be recommending the restaurant to my family and friends. I also look forward to return visits. I can't express how thankful I am to all the staff, but especially Luke and the chef.
Cheryl ListonCheryl Liston
00
I had an amazing time at Smith and Western, the American Cowboy-themed restaurant, on a Saturday afternoon. From the moment I stepped inside, I was transported to a world of Western charm and hospitality. The staff was exceptional, providing attentive and friendly service throughout my visit. They made me feel right at home and were always ready to assist with any request. Now, let's talk about the food – it was outstanding! What impressed me most was the variety they offered, especially their vegan options. I tried some of their vegan dishes, and they were absolutely delicious. The ambiance was another highlight of my visit. The restaurant's Cowboy theme was executed brilliantly, creating a cozy and immersive atmosphere. The décor, music, and overall vibe added to the authenticity of the experience. I'd rate the ambiance a solid 10/10. Overall, my visit to Smith and Western was a delightful experience.just one thing it’s Expensive and you can not visit regularly but I can't wait to return for another enjoyable meal and a taste of that wonderful Cowboy spirit!
chirag davechirag dave
00
Service was absolutely abysmal. It took 15 minutes for someone to approach our table and take a drinks order. Starters arrived 40 minutes after we sat down, and it was 70 minutes until the mains didn’t arrive fully. Hilariously, the fajitas were served without wraps and the jacket potato was missing from the cowboy stack. We waited 5 minutes to see if they would arrive before we flagged someone down, and it took another 5 minutes before all of missing items arrived. The waitress offered to replace all the food as it was going cold but we told her not to because god knows how long that would’ve taken. The Philly cheese sandwich was the worst I’ve had anywhere in the world, and came rare/blue not medium as stated on the menu. I managed about half of it and gave up. Again, there was no point getting a replacement as it had been 90 minutes since we’d sat down. The veggie fajita was also thereabouts inedible as it was swimming in so much grease. The waitress was super friendly but the service speed had been abysmal. I’ve visited S&W restaurants dozens of times over the years but it’s now the bottom of my list.
C TC T
00
Honestly incredible. We cane this evening to celebrate our sons 6th birthday. We were greeted by Luke then seated and served by Philip. Luke was amazing and so was Philip. Philip greeted our son with heartfelt happy birthdays and took a real interest in his day! Nothing was to much trouble for him. He really made the visit magical. My son is officially his number one fan, and he cnt wait to come back and visit 'the real cowboy philip' again. When we asked to see the manager we were greeted by Luke again, I felt he really listened to us and took our compliments on board. It was our first visit to a smith & Western and we definitely be back. We were made to feel so welcome start to finish. The food was incredible a real hats off to the chefs it was delicious. Thank you to Luke and Philip for making the evening so special for our son, we appreciate the effort and so does he. Definitely a birthday for him to remember. Thank you so much, never loose that spark you are truly a credit to the hospitality industry xx
Cara SmithCara Smith
00
Had a great lunch time at this restaurant and definitely will reccomend to everyone who loves nice BBQ and grill food, ribs, steaks, snacks.....everything is very tasty, well cooked, well served. For big group the best is share plates of course with plenty of various meats and sides. Nachos were so delicious, so became my favourite. Service is great. I like when you are greeted with smile at the entrance and even restaurant was fully booked but we have got a table, thank you for extra effort to find for us table. Special thank you to Debbie, she was super attentive, friendly, open, smiling we had great service, she is amazing. The restaurant itself nice, decorated as Texas/Wild West style, super cool. Clean, what is important. Music exactly suits the theme of restaurant, country music. For me it's a big point, as I like to be in this atmosphere where everything matched well and style, music all aligned. Had a great time and see you again soon.
Liza KobylashLiza Kobylash
10
Absolutely amazing dining experience. All the staff we met were very friendly and welcoming, always smiling and attentive even though it was a busy Easter Monday at lunch time! Our waitress Debbie was helpful, offering suggestions, and I overhead her being just as attentive and helpful with customers near us. The food arrived quickly, and was delicious. You'll definitely leave with a full belly! The aesthetics for the plates are a nice touch, and of course the decor is the cherry on top. Wherever you look, expect to feel like you've been thrown into the wild west. And Smith & Western really know how to choose their locations - We've visited Box hill, which has a stunning view close by, but Tilgate park has a fantastic view right from the window or outside seating area. Very pleased with our visit - Smith & western is ususally our first choice for special occasions, and we think Tilgate is now our first choice for S&W.
AmberAmber
20
Nearby Attractions Of Smith & Western - Tilgate Park
Tilgate Park
Tilgate Nature Centre
Tilgate Lake

Tilgate Park
4.7
(2.7K)Click for details

Tilgate Nature Centre
4.5
(893)Click for details

Tilgate Lake
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(49)Click for details
Nearby Restaurants Of Smith & Western - Tilgate Park
Ephesus Restaurant Tilgate
The Walled Garden Community Cafe
Tilgate Bakery Ltd
The Grasshopper
Cinnamon Indian Restaurant
Fish Plaice (Tilgate)
Tilgate Lakeside Cafe
Pizza Go Go

Ephesus Restaurant Tilgate
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(314)Click for details

The Walled Garden Community Cafe
4.3
(209)Click for details

Tilgate Bakery Ltd
4.5
(192)Click for details

The Grasshopper
4.1
(179)Click for details
Basic Info
Address
Tilgate Park, Tilgate Dr, Crawley RH10 5PQ, United Kingdom
Map
Phone
+44 1293 560660
Call
Website
smith-western.co.uk
Visit
Reviews
Overview
4.3
(1.2K reviews)
Ratings & Description
Description
Cowboy-style eatery offering American classics such as steaks, burgers & nachos, plus cocktails.
attractions: Tilgate Park, Tilgate Nature Centre, Tilgate Lake, restaurants: Ephesus Restaurant Tilgate, The Walled Garden Community Cafe, Tilgate Bakery Ltd, The Grasshopper, Cinnamon Indian Restaurant, Fish Plaice (Tilgate), Tilgate Lakeside Cafe, Pizza Go Go
