I visited for several time before was absolutely great but tonight I was completely disappointed,and I still can't believe that how much the lady with glasses one and the manager was rude and they had very bad attitude, I tried to order my food as always, the lady with glasses on was talking with her colleague front of tills which was out of her working hours ,and her face wasn't happy when saw me I'm waiting for her to come take my order and she really didn't like to come take my order when saw my face and when I felt that I said very kindly to her (Take your time ) I tried to be nice to them and let them to take their own peace and let them to talk finish then come to take my order SO unfortunately instead she said you came across rude to me !!🙄and I said no until understood wrong I tried to be nice to u both but she said because before they had bad customers with bad attitude so she said I thought I felt automatically you came across to me rude . She should say sorry or apologise but she didn't and the manager came ,I think called (Lonela) ,she made more worse however she should have enough experience for this kind of situation to make it better and u should never judge people by face because when they looked at to me they thought I am wrong guy but let me tell u here something I always fully for all people doesn't matter what nationality they are or .... I am Sorry but really want to hear back from head office for future action.
And also she said I am not gonna take order and I want u to leave my restaurant and she called police, she was trying say I am wrong and scared of police but I said happy to come find out so unfortunately about 10 minutes was waiting to come and they haven't so I decided to leave and what they said to aw You are scared ,the police on the way that's why u are leaving and I said ok don't worry I will have look into it so please if can access your CCTV check in and see who was a wrong and who started this argument happened .
Massively appreciated if you check your CCTV to find out...
Read moreHONESTLY TERRIBLE SERVICE! We came into this McDonald’s late because we are waiting for the train and we came into here to order some food and we ordered a meal and wanted to try these new drinks but the amount they gave was small as well especially if we had to pay an extra 40p and it’s not a lot but the advertisement is a lie, as well as this with the extra charge to it surely we should get the amount, when we went to ask the manager she was rude and refused to return or give a replacement for it like it said on the McDonald’s website then why write this on the website!, it’s ridiculous, the manager didn’t want to serve and the atmosphere and the staff in there is rude and they threaten us with the police!!! Like WTH! As well as this we saw someone ordering the same drink and they got a full cup and filled to the top OF THE SAME DRINK WE ORDERED LIKE WHAT IS THAT SUPPOSED TO MEAN!!!! Furthermore this is also unhygienic place too and the staff need to respect customers too especially if they are a manager. Just appalling this place is and won’t be coming back, rude staff and need...
Read moreI ordered a meal through the McDonalds app via McDelivery (divered by an Uber driver (in pretty good time)) and he handed me the bag on the doorstep. When i opened it I found that it was just my drink. The burger and fries were completely missing. Quizzed him before he left and he told me that's all he'd been given. The bag was still sealed so not opened in transit. His only advise was to call the restaurant, which I did and no one answered at all. The Maccies app has absolutely NO option to report missing items and when I consulted the customer service options I was just told to call Uber.
So I have to tell the company responsible for delivering what they're given by the McDonald's staff that THEY need to sort it. Yeah...right. After about 20 minutes on hold Uber said I'll be given a full refund.
I don't understand how Uber is responsible for the chump at maccies that didn't bag the right order.
Terrible experience. Maccies should do better. To top it all off, it was the wrong flavour milkshake. Even...
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