Xpresso Cafe illys — Restaurant in Dover

Well I don't know where to start We sat down in the cafe that was empty apart from 2 blokes and a mum with their child. This should have rung alarms bells seen as it was lunchtime. We started looking at the menu and within seconds we was asked to place an order. We asked if we could have some more time. Litterally they walked away and must have come back straight away as I hadn't even read the first page of numerous options of breakfasts. We said we will call you when you are ready. All the time we are being stared at. Clearly they had no one else to serve. When we had roughly decided we nodded to the lady who was still staring at us. Might have just been being observant to see when we were ready but it actually made us feel rushed to order. First things first. Question. Is your milkshake like ice cream? Yes. OK we will have milkshakes. When they arrived it was flavoured milk. First disappointment but let's go further. I had ordered the king size burger (2 burgers egg, cheese, lettuce and burger sauce) with chips It arrived without the burger sauce and tiny for what anyone would call king size. Quick nod to the lady so I could ask for the burger sauce. Reply was oh sorry we have been told they we put too much burger sauce in so we don't put it in anymore. OK, she brought over some burger sauce. Well the next thing to do is bite into this not so king size burger. This is definitely not burger, well its definitely not meat it was like those old school burger patty that you got at school when you was a kid. They weren't meat then and definitely not burger. So I'm extremely disappointed. The chips were OK. Go to pay. I'm happy to pay as its a small independent business but I'm still going to voice my disappointment. I was told no one ever complains about their burgers, well they clearly do thats why you stopped putting burger sauce in the burger. Can't be bothered to have two lady's and the cook start having a go at me. Paid quickly so I could just get out. Then noticed the mum and child had left, leaving most of their food on the table. Most likely someone who doesn't like complaining because that's a lot of food to leave. I will let my friends write a review about their experience if they want, it's not my place.

To top it off 1 hour later my guts start hurting, I will let you guess what happened

Will NEVER go there again Wish I could leave...

Shockingly bad service!

I accidentally knocked over my coffee. The staff just laughed! It wasn't like I expected them to replace it, it was my fault after all but given that I had only taken a sip from it, at that point, you would have thought they may have asked (by the very least) if I would like a cloth, or something to clean up around me but again, nothing from them on that note. I was covered in scalding hot coffee and nobody else seated seemed to find it funny.

I cleaned as much of the spilt coffee I could with the napkins available between our table and the surrounding unoccupied tables, while the staff watched on. I then settled our bill and left.

If I could have left less than one stars I would have. AVOID this place, they do not deserve your trade if they treat their...

Probably, Dovers' most popular cafe restaurant, and now my new favourite.

So, welcoming the stylish interior spils outside seamlessly, providing the perfect place to watch the world go by. The staff are attentive and efficient.

Value for money goes hand in hand with quality, so you feel spoilt without breaking the bank.

The broad menu offers exactly what you want, whatever time of day you visit or whatever your taste.

We had the fantastic value for money Turkish pizza and a Greek salad, both excellent. The stars of the show are the homemade coleslaw, marinaded cabage, and onions. The chai latte is like liquid desert.

The two toilets were clean but were due a refresh at 3.30 after busy breakfast and...