Fantasia — Restaurant in East Lindsey

Ordered a takeaway last night, being a valdastana, 12" pizza and chips and at the end of my order i asked the waitress to price it up for me at which point she told me £23 and to collect in 20minutes. My partner arrived 20minutes later at the the restaurant to collect the food. He said 3 waitressess were there, 1 on her phone, another polishing cutlery and the 3rd he said just stood around after waiting 10minutes to pay he spoke to the chef and asked for the food and the food was grabbed off the top of the oven (i appreciate they were trying to keep it warm while the waitressess worked out what was going on) then my partner had to ask the waitress to pay because she was still on her phone. We live in sutton so its a 10minute drive to get to the restaurant but they said they had no delivery drivers that night so thought we would just collect. When my partner returned home with the food the food was stone cold, to the point it felt like it hadnt even been reheated/cooked by the restaurant. I wouldnt normally complain about this but upon looking at the reciept i noticed we had been over charged. I added up the meal on there takeaway menu and had been overcharged £6.19 so i called up. The waitress was swearing on the phone and i had the owner who i could hear telling her he was too busy and to hang up on me. I said to the waitress not to panic and that i know someone who works there so they can just pass him what i was overcharged for and said funnily and he can round it up considering the food was exstremely cold. The waitress said she would try short it so my friend could get my refund to give back to me but she wasnt sure if it would be sorted due to the owner not wanting to deal with it right now as he was too busy. I woke up this morning to see i was refunded part of what i was overcharged for. Will not be ordering again. Very unpleasant service, swearing down the phone too and im sure the owner wont care regardless considering he couldnt be bothered to deal with such a...

First off, the guy serving us was lovely and very welcoming. The other positive is that the pizza seemed decent. But that's where the good points end, and an Italian restaurant this is not. It's a pizza takeaway with cafe style dining. My starter of 'BBQ chicken wings with a sticky BBQ sauce' consisted of 3 of the tiniest wings (the kind you'd get from a bargain bag of frozen wings) tossed in a fryer and served with a pot of BBQ sauce that was straight from a bottle of the cheap tasting and watery variety. For my main I ordered a veal marsala dish, though I had to specify I wanted pasta as it seems like chips are the standard accompaniment to everything. Despite being a 'speciality' menu item, it was nothing like a veal marsala. The meat was tough and chewy, and the sauce was essentially a cream with a ton of sugar added making it too sweet to be edible.

I am truly baffled by the high rating this place has but considering the complete lack of options for anything in the area that isn't Fish & Chips, maybe people are just overjoyed to have that little bit of variety.

And one final thing. The bitter inner part of a lettuce, some raw onion, a wedge of tomato and a slice of cucumber is...

Just called in for tea whilst on holiday. Arrived at 5.10 for the later buffet. Was not greeted warmly on walking in, just asked if we were there for buffet or menu and shown to a table. The waitress left and returned asking us what drinks we wanted, returned with drinks and left us clueless if we needed to use the same plate or cutlery again. We were the only customers in the restaurant. On the buffet there was: a 2 slices of 4 different pizzas, drab looking salad (also only 1/4 full) which consisted of cucumber slices, iceberg lettuce, onion and quartered tomatoes. No olives or anything. There was 2 pasta choices, a tomato and a white sauce. The pasta was so over cooked it was mush. Everything was far too over seasoned. Nothing was labelled with what is was, nutrition information or allergens. £7.99 each an adult and £5.99 a child plus drinks, we should have called down the local shop. The restaurant appears clean and laid out pretty well, it could be so...