No9 — Restaurant in East Lindsey

Very rude front of house waiter. Food presented to me not as described. Ordered Homemade fish cake, it standardly comes with chips and mushy peas, however I asked for salad instead and only a couple of chips. When the food arrived it was only chips. I didn’t say anything as I didn’t want to cause a fuss. However once I started to eat the meal.. ‘Homemade fishcake’ I found myself reaching for the menu to check what I’d ordered. Now I’m a great fan of Homemade Fishcakes, they are one of my go to items. This fishcake tasted of CURRY minus any fish ! The curry flavour was so hot I had a sweat on ! The menu stated nothing of a curry flavoured or Indian inspired fishcake. I’m thinking the curry inspiration was to hide the fact that there was minimal fish in there. I love my food … but this was horrible. I left the fishcake after trying to eat it at about 3/4 of it being left in my plate along with a 1/4 of the chips as I did want and politely requested salad. (And was told yes.. no problem). We were never asked during our meal If everything was ok and I didn’t feel comfortable walking up to reception to inform them of my issues. When I went to pay and informed them of my issues they just looked at me and said that’s what we use to flavour our fishcakes. I said please show me the menu to see if the curry/Indian inspired flavour was noted. It wasn’t as I already knew. It merely states…. HOMEMADE FISHCAKE, served with CHIPS & MUSHY PEAS. I suggested that they add to the menu stating the hot curried nature of the fishcake. As I had actually left a third of my meal I would have expected my issues to be fairly noted and reflected in my bill. Sadly not ! It’s a shame as it was clean and the food freshly prepared, it was 100% the type of place I’d have used regularly. We eat out several times a week and there was plenty on the menu to go at. However I did state to the front of house waiter who was quite rude that I was also in hospitality and dining and that I personally would have made changes to one of my customers bills if their issue would have been warranted as mine were. Such a shame … p.s the music was a tad to loud, also quite screechy. Would be better notching it...

Hoped for better things . Venue inside and outside both very nice. Sat in garden area for food . Ordered food starters and mains . We waited almost a hr for any food to arrive when it did it was our main and no starter. Told the server this and was told sorry missed this of the order. My wife's food was very bland and tasteless. My main was supposed to contain chicken in it. There were less than a couple of pieces in it. My daughter had a children's burger, and this was inedible. When our plates were collected, we explained the problems . For to told be sorry ! Then a young waitress spoke to to ask about the food and told us they have changed the supplier for the burger and she herself confirmed that they was not good. We were offered a drink to say sorry . We asked for the bill so we could leave . 30+ minutes later, after asking two different staff for our bill . We had to take upon ourselves to go to the main desk to ask for our. Bill. We were offered no discount or any refund on what we had received. All in all a great let down in what is a...

I recently visited this Greek restaurant and had mixed feelings about the experience. The food was absolutely excellent – fresh, flavorful, and beautifully presented. The decor was also lovely, creating a warm and inviting atmosphere that really captured the essence of Greece.

Unfortunately, the service was a major letdown. Despite being there for an hour and a half, we only managed to receive our starters and one round of drinks. The wait for drinks alone was surprisingly long. When we politely asked about our main dishes, the response from our waitress was frosty and borderline rude, which really took away from what could have been a great evening.

It’s a real shame, because the kitchen clearly knows what they’re doing, but the front-of-house experience needs serious improvement. If the service matched the quality of the food, this place would...