Devonshire Arms — Restaurant in East Staffordshire

A very disappointing experience at this pub. While I understand that service can sometimes be slow or uneven, what I witnessed went far beyond that. It appeared that a customer was being treated differently from others in a way that seemed racially motivated.

The staff’s dismissive attitude toward them—compared to how other guests were being served—was hard to ignore. It left others in the group around, very uncomfortable.

Hospitality should be about making every guest feel welcome, respected, and valued, regardless of who they are. Unfortunately, that was not the case here. I cannot recommend this place until the management addresses these issues seriously.

It should also be noted that the demographic leaving positive reviews for this pub gives a very good indicator of the type of patrons they are...

I feel like it’s only right to post this review in light of the other ones that have been posted yesterday. I was in the Devvy last night when a very rude and drunk woman was refused service. Her and her other half were asked to leave and quite rightly so. So to even suggest that she was refused service because of the colour of her skin is abhorrent!! And to then get her for friends to post bad reviews and use racism in them too, when they were not even in the pub is just awful! As a person of mixed race I feel the need to speak up! Take ownership for your own actions rather than playing the race card! The landlord and landlady and all of the staff are fantastic and very friendly to EVERYONE! And yes I...

ABSOLUTELY RACIST..

I didn’t even manage to buy my friends a drinks and I got refused for being the only black coloured woman.

My partner ordered the first round and they forgot one drink.. couple mins later I sat down. The landlord sheepishly came to our table accusing me of being rude even though I hande spoken to anybody. The wrongfulness was shocking.. but again I never even ordered a drink at the bar to get such demeaning attention and accusations. I NEVER ORDERED A SINGLE DRINK. When I went to bar I as told they wouldnt serve me. my suggestion every black should show up to this pub and make them feel uncomfortable. We all have the RIGHT to go the pub irrespective of colour.

MAKE THEM SERVE...