Domino's Pizza - Lowestoft — Restaurant in East Suffolk

Well...

Ordered food at 19.42 today and on confirm it said 29-34 minutes wait which is okay. Once got the message saying food is ready for collection I was waiting 6 minutes to be acknowledged and another 15 minutes for the food. Didn't get a sorry for waiting etc from staff.

The food was not the best and taste was poor. Very little toppings but too much tomato sauce on the base.

Despite the place recently refurbished and expanded in size I was shocked. Snot on side where pay, dirty finger marks everywhere, hair on the side and a unused pizza box on the floor which was used for another customer.

Despite having prices rise I personally would be careful while ordering online as turns out your waiting longer and...

So I wanted to order a pizza over the phone for collection. I tried calling 3 times no one answered the phone, then I decided to drive down to this Lowestoft branch, I walked in, and decided to try to give them a call again to see if there was a problem with a phone. As soon as their phone started ringing one of the employees told other workers not to answer the phone and to "ignore it". When lady walked over to the till she told me they don't answer it because "delivery takes 2 hours". After I told her I wanted to call to collect she was lost of words and didn't know what to say. Had to wait there for 15 minutes to collect when all this could have been done over the phone. Terrible...

😤😤😡😡😡😡🤬🤬 The staff needs to go specsavers, we got given someone else's order didn't realise this until we got home , really don't know how the staff can cofuse a p with a j yes we got our food in the end but we got no apology just a member of staff try to laugh it of which I really didn't see the funny side of the food was dried out because it had been sitting on the hot plate for some time we will not be ordering any time soon or recommending to any one unless they get the staffs eye tested , I have a health condition into which I need to eat by a set time not a happy bunny is a under...