Tonight was the final last chance of many for the lowestoft KFC as I can't believe a franchise as big and well respected as KFC can get it so so wrong so many times. The drive through has always been slow but the product at the end always has won me over with their famous flavours that they offer , but my last 3 trips have been nothing but a disaster with me vowing never to return again. but when I get a small of that chicken i foolishly give them one more try thinking to myself they must be doing something to raise the standard because they are a global company. Sadly I get disappointed yet again and again. I won't bore you with all the details of every trip but here's a highlight reel for you 2 make your own mind up. Whilst placing your order at the drive through make sure it's word perfect and you don't make any amendments as you'll be met with a huff of dispointment, by the way the menu is normally restricted as they haven't ordered correctly so when you do order be prepared to hear we havent got that. once your food is ordered be prepared for a wait then once you receive your food I strongly recommend you to Check your items as this will probably be missing something as I found out tonight. Tonight was the final final straw for me so will be taking my business to the gorelston kfc where I have never had an issue. I can't believe a global company like KFC can be so different from shop to shop doesn't make any sence when we live in a world of regulation and standards that these firms work towards. To give them credit tho they did refund my meal when I called them but had to go back for them to put back on my card.