Mr Chan Chinese Restaurant Framlingham — Restaurant in East Suffolk

Have you seen Fawlty Towers? Well we ordered and waited 25 minutes for our food, during this time we experienced a person turn up to collect, no record of order, customer explained they were asked to pick it up at 7:50 but they couldn’t find the order, customer left without food. Then someone took an order and came back 5 minutes later because it was completely wrong, at this point I thought I better check where our order was, having seen numerous people come in order and leave with their food, miraculously it wasn’t too long after this it was ready to take away.

And these are the standout moments, there were others.

Amazing to see such confusion and disarray, quite entertaining.

The youngest girl behind the counter was doing her best and we felt for her, very kind and...

I've ordered takeaways from here before and eaten in the restaurant also, but it seems something has changed and not for the better. The food was not great, expensive for the quality of food. The servers were pleasant and courteous but a little timid and lacking in experience, they were all still at school, nothing wrong with that merely mention it for completeness sake. The restaurant was freezing, I kept my coat on throughout the evening, There was not a great choice of vegetarian options available. I won't go back again and would recommend you to...

I ordered a Chinese for the time from Mr Cham and was some what apprehensive after reading the reviews. I decided to leave a review as the Chinese was fantastic, portion size were good, not too greasy, really tasty. Good value for money. It reminded of the Chinese you would order years ago, before some places turned everything fluorescent orange. I had a selection of dishes and each one was great, I’m not sure why the other reviews are like that? But I would order again and recommend it. It was ready on time for collection. A fabulous Chinese!!!!...