Eight on the River Cafe — Restaurant in Elmbridge

I live near by and l have walked by the cafe many times, but today l was with my mother and my daughter and decided to stop for a drink and a bite, the position and the views are beautiful, when we got in, there were a few dogs with their owners inside the cafe, despite this l thought what the heck l haven't been here before so we sat down, while waiting which took about 20min at least which is fine l have no problem with that, but the dogs kept coming in the cafe and at one point there must have been 15 or more dogs, so you can imagine they were half wet from walking and running in the park, hygiene wise 0 points. I felt like l wanted to say something there but decided not to, "this is for the manager, why can't they leave the dogs outside plenty of space" and then come in the shop? There were babies and kids in the cafe and the dogs kept licking and wiggling their tails in their tables and all that l think that was very disrespectful. Will l stop there again, hmmm l don't think so, perhaps if...

Eight on the River offers a refreshing dining experience that combines breathtaking views (especially summertime), expertly prepared dishes, and warm hospitality. Known for its focus on fresh, high-quality ingredients, this restaurant is a go-to destination for breakfast, brunch, and lunch, making it an ideal spot for both casual and special occasions. Each dish is thoughtfully prepared with great attention to detail, ensuring a flavorful and satisfying meal. Service is consistently top-notch. The staff is friendly, attentive, and knowledgeable about the menu, always ready to offer recommendations or accommodate dietary preferences. Whether you’re dining solo, with family, or meeting friends for brunch, the team ensures a smooth and pleasant...

Came here as it's so well rated but sorely disappointed. Ordered a flat white but it was more like a latte. Ordered 2 toasties, 1 was wrong so had to send back. When it came back it was soggy, poorly presented and not nice at all. Other one (sausage and bacon) had 1 rasher of bacon and 1 1/2 sausages in - not what you expect for £8.45!! Staff picking noses/spots then touching food and drinks. Waitress asked if the food was ok, we said not really and showed her why and got a response of "oh. Sorry about that" and she walked off. Didn't bother trying to speak to anyone else as it was just being run by kids. Left the food and the establishment.

• Edited to add that we received an excellent response from management and are happy to try...