Bandido Burritos uno & dos (street food, events & weddings) — Restaurant in England

*edit to reflect owners response

I absolutely am a real customer and you did not offer free drinks or have anything positive to say to resolve the situation at the time so you must be confusing us with other unhappy customers on the same night.

You seem fixated on my other reviews. Rather than shouting "fake" step back, take a breath and examine why people are more likely to share their bad experiences versus the good. Your attitude speaks volumes on how you value your customers.

We came back for that third time as things happen and we wanted to be optimistic and understanding towards a local business but now we know for sure the owner is more interested in fighting back angrily versus listening to their customers you have validated our decision to not bother again. My review wasn't rude and just because you don't understand how to receive constructive criticism it certainly wasn't fake.

You know when you go somewhere and you can see it could be amazing but turns out to be just meh. That's this place. I really love mexican food and thought we would try out this place for a lucky third time. The first two times (back when they first opened) I ended up with a bad tummy so I was a little cautious but do love to support local business where possible, especially post covid. The food took ages (totally understandable on a Friday night) but the organisation of ordering feels chaotic and unprofessional from the perspective of the customer. Happy to wait/order and come back for good food but the food was wrong unfortunately (even after we tried to triple check everything) which is disappointing especially after being patient and waiting nearly two hours for our order. One dish was not what we had attempted to order at all (simple tortilla chips and guacamole) but ended up being disappointingly soggy, overly cooked chips with a huge handful of chillies on top which we couldn't even eat. I'm very very happy to part with my money if the food is cracking, sadly last night's food was not. Strong 'get in, order and get out' vibes given off from the staff (cooks) and front of house seemed a little confused and overwhelmed (maybe new and was also taking phone orders) so it's not really a nice experience when ordering. Hopefully the business has plans to improve how things are run and not just keep on like this as currently it's an order once and not bother to return...

After reading the below review I had to leave my positive one. Been eating at bandidos since they launched at bookers in 2019 and hand on heart its the best Mexican food I've ever had the privalage to eat. I've travelled the world and have eaten at many different Mexican out let's and this is by far the best your get in the UK.

Cant understand some negative reviews and I certainly have never ever had a bad experience. The customer service is second to none and I take my hats off to the owner, he has worked super hard to get bandidos to where it is today and yes I've had to wait longer than normal alot of times especially on weekends but my god its worth it and he's always apologised for the delay!

He has a fantastic team behind him and I can tell you now he treats his staff with the most respect and trains them really well.

Bandidos team, ignore the negatives your all doing a super job and we should all try and appreciate once in a while for how hard they work to bring excelled food...

If you're the kind of fancy-pants looking for white-gloved table service and dining on silver platters, well, amigo, this ain't your scene. But if you're up for some takeout or feel like bringing the fiesta to your own casa, then this place has your name written all over it. I've swung by this joint with my better half not once, but twice, and let me tell you, it's a full-on flavor fiesta.

The portions are so generous and the taste Oh, it's like a mariachi band serenading your taste buds. It's the Holy Grail of Mexican food in this town, the culinary equivalent of finding a unicorn in your backyard. And if you haven't had the pleasure of sipping on their Mexican cola, you're missing out on a taste sensation that's nothing short of sublime.

A hidden gem, indeed. So, don your sombrero, grab your maracas, and prepare for a Mexican feast that'll have you shouting ¡Olé! all the way...