Café Bar Hogar Del Mar — Restaurant in England

When considering where to book for our night before the wedding meal with our family and friends, we knew exactly where we wanted to go. Having visited Hogar Del Mar on several previous occasions as a couple, we knew this was the perfect place. In pre-booking, we booked for a group of 19, this was secured through a small deposit and pre-orders were taken (each of us ordered 2-3 plates per person). On arrival we were seated all together (this was possible as 1 person was unable to come) and greeted with a warm welcome. Our drinks orders were promptly taken and served, and the food did not take long to follow. As normal, the food was fantastic, and each of our guests throughly enjoyed their meal. Whist we had preordered, we were able to order more should we wish to do so, although this was not needed as we were incredibly full. Overall, we could not recommend Hogar...

We went to this restaurant for my friend’s 40th and were very disappointed with the service and food. We were a large group that booked in advance for a milestone birthday. There was not enough food per table, the food seemed as though it was microwaved and when we expressed our concerns we were met with rudeness and dismissive remarks. We expected some recognition of this big birthday and no one did anything to acknowledge his special day. As well as this, there was no sense of urgency when serving. We were not offered any reimbursement, and when we waited outside after promptly ordering taxis (because of hostility from the management) and the manager took it upon himself to linger outside to accuse me and my husband for not paying our bill (for which he subsequently apologised after realising that we had paid AND left an...

I arrived for my brother-in-law’s 40th birthday, which had been booked well in advance. On tables of 8+, we were served a disconcerting mix of grape thimbles (ramekins would be a little generous) and slices of manchego that had to be halved in order for each person to have a slice. Subsequently, tapas arrived that would have left a blue bottle fly desirous of more, and many people across the room expressed their dissatisfaction with the random delivery of morsels and the parsimonious servings of hot food that would have left a Dickensian chimney sweep wanting more. To add insult to injury, when my brother expressed dissatisfaction with the paltry servings and the even more substandard service, instead of an apology we were met with defensive remonstrations and aggressive excuse-making. I could not condemn this restaurant in...