Costa Coffee — Restaurant in England

I just wanted to take a moment to appreciate the exceptional service I received at Costa Coffee. Alexandra, Hiba and her team went above and beyond to create a welcoming and enjoyable experience. From the warm greeting to the perfectly crafted coffee, every detail was handled with care and professionalism.

Their friendliness, efficiency, and attention to detail truly made my visit special. It’s refreshing to see a team so dedicated to customer satisfaction, ensuring that every order is made with a smile. The atmosphere was inviting, and the service was quick yet personal—exactly what you’d hope for in a great coffee shop experience.

A huge thank you to Alexandra, Hiba and her wonderful team for making my visit so enjoyable. I will definitely be returning and recommending this location to...

This specific Costa is open early have a reasonably fast service the coffee is well Costa, not anything comparable to an Italian one. Go to cafe Nero or if you're in London search for the nearest Cafe Vergnano, real Italian machines, real coffee. Can't beat it. PLUS the manager, some polish tall girl, was VERY VERY VERY rude, to an old man that asked her "what kind of cakes they have" she replied "they are there in the window why you don't go and check by yourself?". I go and ask her if they have any napkins and just pointed at a pile, with very annoyed face. Go somewhere else, for a good coffee or...

Normally good but went in today, an hour before they closed, and was told that I had to have my dine in drinks in takeaway cups. There were two of us and we were also eating hot food.

I was a bit puzzled as there were copious amounts of clean glasses and cups on top of the coffee machine, so I politely enquired as to the reason.

This, apparently, was because that it meant they would have to wash them up afterwards and didn’t want to…

Gobsmacked is the only (good) thing I can say in response I’m afraid and I’ll probably take my custom to the new Starbucks that’s opened inside...