Crescent Grill House — Restaurant in England

They say ‘attack is the best form of defence’

Ordered 2 special burgers with runny eggs - came well done Shawarma - not thinly sliced or shredded (chunky chicken pieces)

Went to collect the order and the front of desk couldn’t find my order The order wasn’t ready He was literally chomping at food And answered calls with an abrupt hello rather than greeting

Disappointed, rang to feedback on shawarma and before I could finish my sentence I was greeted with “that’s how it’s always been” but then suggested that I take it back. I explained it was a little far to go back and before I could finish the immature staff (also the son of the business owner) said “there’s nothing I can do then” before putting the phone down.

I rang back because I was appalled at the service and I explained to the father (this time) about the sons service only for him to give the phone to his son for him to continue with his rudeness. Unable to get a single word in, his words before terminating the call: “you’re getting emotional over chicken” - I think this was actually him as I couldn’t even get a word in “never known anyone to complain over bigger pieces of chicken” - it was a shawarma “if we gave everyone free food when they complained we wouldn’t be running” - well that speaks for itself and i was giving feedback not looking for free food “don’t call again” - I...

Title: Fantastic Dining Experience at Crescent Grill House!

Review: I recently revisited Crescent Grill House after many years, and I must say, the experience was nothing short of exceptional. The moment I took a bite of the Pepper Fish, I knew I was in for a treat. It was hands down the best fish dish I've had in years. I highly recommend it to all seafood lovers out there!

While the Chicken Fillet is their specialty and rightfully so, as it was delicious, I also had the chance to try the Steak, which didn't quite match my personal taste preferences. However, that's just a matter of personal preference as it was still a decent dish. The Gazebo Chicken, on the other hand, was another standout item on the menu that left me craving for more.

Our server, Adam, truly went above and beyond to ensure our dining experience was top-notch. He was incredibly accommodating, attentive, and made sure we had everything we needed throughout our meal.

Although the steak wasn't my favorite, the overall experience, combined with the mouthwatering dishes and excellent service, makes me eager to return to Crescent Grill House. I can't wait to explore more of their menu and indulge in their delectable offerings again soon. Kudos to the team for a memorable...

Travelled from London and decided to have dinner at the Crescent Grill House.

Customer service absolutely appalling. Upon entering the restaurant, no greeting. We were expected to find a table, take our own menu’s from the front desk and sit down.

No table service at all, no one bothered to tell us to come up front to order.

They don’t take card payment which is a hassle.

Dirty toilets. No light, no soap, hand dryer out of use and no tissue to dry hands.

Finally ordered and food came so fast but it felt as if it had been microwaved - not piping hot.

No one gave us the basics such as cutlery, napkins and glasses. We had to keep getting up to ask someone and most times there wasn’t anyone available to help which meant waiting around. Sucks when you’re travelling from far with hungry kids!

Oh and don’t even get me started on the little guy at the front desk - he’s a joke! Too busy on the phone with his mates. He even offered the Uberdriver a tip to drop food off to his mates houses.

Waste of money. Would have been better off just...