Cricketers — Restaurant in England

My wife desperately needed the toilet just as we'd left & walked next door to the adjacent carpark when she realised she wouldn't make our 25min journey home for a pee & really did need to go now or she would wet herself.. We pleaded with the younger girl on the door that refused our re-entry for my wife to please use the toilet & the young lady was blatantly blunt to say my wife could not come in for a pee (despite many other people being in the pub still).. We mentioned the presence of others still being in the pub & we were still declined for my wife's desperate need for the toilet.. When we mentioned the others still being in the pub that hadn't left as instructed, we were told they all work here, which was clearly a lie as some people were still sat at tables drinking & clearly not staff.. One of the guys inside the door (said his name was Owen) had got physical with my wife, pushing her from the door.. this was distressing for not only my wife directly (she's tiny, 5ft zero & weighs about 7.5 Stone) but myself & our two friends that were with us for the evening.. I mentioned that we'd spoken with CJ tonight & he had been absolutely lovely to us all evening & pleaded to please allow my wife to use the toilet as she was desperate, the young girl who had declared by this point quite in a very smug manner to be the landlady's daughter said that CJ had gone home & only staff were allowed in the building.. Well, ironically a chap we used to know who used to frequent the Good Intent pub in Rochester that we used to go to, was outside during this whole ordeal & we said hello to him & then they let him back in even though he doesn't work there.. He even kindly asked on our behalf if they could let my wife in for a quick pee.. the young lady still said no..! I said to the young lady that this chap isn't staff, so how come he is allowed in with these other people still in the pub & my wife can't come in for a pee.. She said, he is coming upstairs after as was friends of theirs.. Despite the young lady saying earlier that it was company policy to not let non staff members in the pub.. Our friends even pleaded with the young lady & mentioned how desperately my wife just needed a pee.. & she replied.. Well, you'll be home in a minute & you can go then can't you..! I replied, that this is not the case as we live about 25mins away.. The young lady then had the audacity to say we were irresponsible people to be drinking & driving..! After her false accusing remark, I then replied & mentioned to her that 1 of the 4 of us who's driving us all this evening does not drink alcolhol at all & has been drinking diet-coke all night (which we could prove on our bar orders) & is perfectly legal to drive.. I said to the young lady how it was such a shame to end what was a great night in this sad way as CJ & the Landlady herself were both lovely.. The young lady agreed, they are both lovely & added, but we're not (speaking on behalf of herself & Owen) who were refusing my wife's use of the toilet, although she was clearly absolutely desperate to use the toilet.. As a result, we had no choice but to leave & my wife ended up wetting herself in the carpark next door to the pub before we left.. To say we are disgusted with the attitude from the daughter of the Landlady & Owen is an understatement, especially as there were other customers & a non-employee let back in the pub in front of us at the door.. I truly hope all of this is on camera in the Greene Kings pub at the Cricketers, Rainham & even better, I hope there's clear audio to go with it as I would like to see them challenge anything I've said here as this is an honest & true account of what happened & it's gutting that there seems to be one rule for some & another rule for others despite the company policy that was portrayed to us..! We are deeply disappointed with Greene King for allowing this inhumane experience from some of the people they employ.. A sincere shame as other than this, we had, had a great evening & this forced us to all leave feeling quite...

Get in, get some food and drink ordered and enjoy yourself!

I’ve lived locally forever, I went in here on my 18th birthday for my first ever legal pint and for some reason never went back! Now, 15 years later I find myself in here all the time and we love it!

I’d like me you’ve walked past and thought about going in but just haven’t… do it! Go in and have a drink, have something to eat and enjoy the place, it really is very nice.

The staff here, I honestly have to say make the place. Every single person you deal with is absolutely sound as can be. Really nice, super friendly and really welcoming. Honestly it just makes the whole experience fantastic. So Manager, your staff are a testament to you, they’re all very good at their jobs and in the ten or so times I’ve been in over the last few months they have all been fantastic!

I come in here with my wife and 1 year old daughter quite often, we’ve always felt welcome, we’ve always been really well taken care of and the food is great! We bring the dog up with us every now and again and the little dog section is great. Never have I been into a pub or restaurant and been able to grab him a bed and a bowl of water! I have also booked up a table of 12, children to grandparents and everyone has been happy! So they really can cater for everything!

Please don’t be put off by the groups outside on a Friday or Saturday night, during the day when you want to go out for a meal this place is ideal. Not too crowded at any point, even with bigger sports events on. Never have we waited a long time for our food. It’s always hot, exactly what we’ve asked for and very tasty. Never have they forgotten any of our order or has anything been wrong.

What I think we like the most is the McMillan events they do. Not many places do this, especially locally, so to see such a big venue supporting local issues is great to see. They’ve always got something going on and certainly worth checking it out.

See you...

Well, where do I start? My family and I entered the restaurant, and we asked where can we sit as no one paid any attention to us. We were told to sit at any table. Not knowing the restaurant, we sat there for 10 minutes and figured out on our own that we had to go to the bar to order. My wife ordered the taco dish, and we asked if she could only have chicken as the menu item did specify pork & chicken. The person who took the order said it was all chicken. When it came, of course, it had pork as well. We were then scolded as to how we should have ordered specifying any allergies, etc. We tried to explain to the "manager" that she just preferred chicken, as she doesn't eat pork. He lectured us on what we should and should not have said to the person taking the order. However, he did change it. My son's burger was "so-so." My daughter's pasta was below average. The chicken stips were lukewarm, probably taken from some frozen pack. I asked for a well-done steak, and it was medium. I wish I could show the picture here. Just a horrid experience. Bad service, bad food and bad attitude of manager or whatever he is and staff. Upon leaving, he was very sarcastic stating "have a nice day, and see you again soon," with a smirk on his face. We just ignored him and didn't react to their "wonderful" service. I hope there were no other reasons why we received that type of treatment in that small village in...