The experience wasn't great. The menu was difficult to navigate due to the fact when going up to order the drinks menu is not on the wall but instead on the side on three laminated pieces of card it was quite busy on this particular day. Therefore, the card was being passed backwards and forwards between different customers it doesn't make it particularly easy for the whole ordering process. We had somebody with us who was vegan and there was one vegan option on the menu which was a cake when this person asked if it was available as we could not see it on the front counter. We were quite rudely spoken to we asked if there was anything else available even if it was prepackaged we were directed to the tiniest option of 3 millionaire square like bars. Unfortunately in this day and age that we are in there should be more of an option for vegan and vegetarian people. The cakes that the rest of us had were not great. The tables were dirty. The staff were somewhat grumpy and rude. However, we did have a nice chat with some other people visiting the cafe.