Mumbai Express — Restaurant in England

After ordering a chicken tikka chilli Balti tonight my partner had started to eat his meal and thought the ‘chicken’ was chewy and tasted funny. He then realised he was actually eating lamb! My partner hasn’t eaten lamb for over 10 years so it was a bit of a shock! On telephoning the curry house to complain, my partner was spoken to as if he was lying! Raj told him ‘We are extra special when we prepare your meals’!! ‘We need to see the packaging!’ Now the reason Mumbai Express are so careful with our food is because I’m a vegetarian and twice now I have been eating my vegetarian dish and there has been chicken in it! But the worst reason for Mumbai express double checking our meals is because on 15th February 2019 I was eating my vegetarian dansak and I bit into what I thought was onion skin. After removing it from my mouth I realised it was 2 skin colour plasters stuck together and you could actually see the blood on the white part of the dressing and this had been in my mouth! The manager quickly came to my house and apologised for this and took the plasters away with him! Now why did we go back? Because we thought we’d give them another chance! But over and over and over again they’ve made mistakes…. But not just little mistakes! But it’s the way they actually deal with you as a customer! They are rude and abusive and basically call you a liar! Here attached are pictures of tonight’s mistake… clearly says Lb tikka balti … should have been Garlic chilli chicken tikka balti and also attached photos of the plasters I removed from my mouth from my...

Ordered for the first time today after reading very good reviews. Well I'm not impressed! My wife enjoyed her Roganjosh, my son said his his Madras was ok, i had lamb tikka balti which didn't taste like any other I'd had before, very sharp lemon taste and the lamb was not tender. I specifically asked for plain rice, they sent pilau. I also ordered onion bhajee which was missing. When I rang to let them know of the mistakes, the guy on the phone was pleasant enough and offered to give me 10% discount when I next order. Unfortunately there isn't going to be a next time. Still looking for a good...

Cannot give more than this 1 star. Two issues I noticed.

Ordered Matar Paneer, but I in turn received cheese Matar. Full of only cheese, may be it was mozerella. Totally incorrect order and never thought cheese and paneer are same.

Store is part of AMEX shop small, when I swiped the card - none worked. No AMEX card was successful when swiped. Amex customer service representative updated the merchant transaction didn't reach Amex and it is the merchant...