Greggs — Restaurant in England

We have visited a few times to the Handforth bakery recently. There is a young gentleman called Bacca?! that works there who should be recognised for his amazing customer service, great manner, friendly, polite, well knowledgeable work ethic...he told us about the offer we could get that day, which was a bonus! He seems to go above and beyond. While we were stood in the queue, he was working hard, serving with a smile, keeping the customer happy with a chat while on the go, helping his colleagues, what an all rounder! Well done....this is how you do customer service. Greg's you must be proud 👏🏽 I came in for a glazed donut and southern fried chicken baguette and had service better than a top hotel I stayed in...

We have visited a few times to the Handforth bakery recently. There is a lady called Deb's! that works there who should be recognised for her amazing customer service, great manner, friendly, polite, well knowledgeable work ethic...she told us about the offer we could get that day, which was a bonus! She seems to go above and beyond. While we were stood in the queue, she was working hard, serving with a smile, keeping the customer happy with a chat while on the go, helping her colleagues, what an all rounder! Well done....this is how you do...

Not enough staff working there every time I've gone in I've waited 20 minutes or half an hour food is cold I like my food hot specially a sandwich when it comes to it but it disappointed I know it can be busy in Rush Hour especially morning between 9:30 and 10 it's just annoying when you got so long for your breakfast you can't hang about out I've heard so much good things about Greggs especially their deals very disappointed every time...